GN ReSound

www.gnresound.com
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There are newer employer reviews for GN ReSound

 

Wonderful place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative in Bloomington, MN
Current Employee - Customer Care Representative in Bloomington, MN

I have been working at GN ReSound full-time (more than 5 years)

Pros

Well compensated, very empowered to make decisions, extensive training. Great location, wonderful people to work with. The hours were normal business hours. After putting in 3 years the pto goes up which was generous.

Cons

politics. customer service department as a whole was looked down upon. No where to move up within the company. The position was very mundane, same thing everyday over and over, not very much variety.

Advice to ManagementAdvice

you get more out of employees with praise then with punishment. Sit with Customer Care at least once a year to find out what callers are calling in about.

Recommends
Positive Outlook
No opinion of CEO

15 Other Employee Reviews for GN ReSound (View Most Recent)

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  1.  

    Good company dong good things, questionable management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GN ReSound full-time

    Pros

    The product helps improve the quality of life for many people with hearing loss. The people are generally competent and easy to work with. There is a tendency to push the envelope on technology, which is a good thing, since some of those technologies become a significant competitive advantage.

    Cons

    Management of certain aspects of the company are questionable with negative outcomes proving out bad decisions. As a Danish owned company there is a cultural bias towards group think. There are also some significant differences in how people are treated. There's a general sense of inequity.

    Advice to ManagementAdvice

    Understand and properly handle risk. Recognize and reward talent.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at GN ReSound full-time (more than a year)

    Pros

    Lots of parking available.

    Dannish and U.S. head office team is wonderful to work with.

    Compensation was fair.

    Cons

    Extremely clickish. The Cdn head office is mainly run by 3 people, if you don't walk, talk or move exactly as they wish - you're banned. They sabbatoge you into either being let go or quitting. Any type of aspiration to succeed is squashed.

    There is no room for growth, both in career or personal.

    The whole experience was very disappointing.

    I was promised an office and given a cubicle, with an excuse to why the office wasn't available.

    There was so much backstabbing, no one worked as a team toward one goal.

    Advice to ManagementAdvice

    Fire everyone in the Toronto management team and get a new team that has the same work ethics and attitude as the Dannish and U.S. teams.

    Doesn't Recommend
There are newer employer reviews for GN ReSound

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