473 Employee Reviews (View Most Recent)

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3 people found this helpful  

Good products, good people, ridiculous requirements

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Nutrition Consultant  in  Columbus, OH
Former Employee - Nutrition Consultant in Columbus, OH

I worked at GNC part-time for more than a year

Pros

Great groups of people to work with at the store level
Good discount
Flexible hours
Fun industry to work in
Customers are friendly and the company truly tries to serve them

Cons

Upper management has no idea what goes on in the stores other than what their data reports
Sales expectations can be overwhelming at times
Commissioned items and items that you are required to sell are completely different things, making it hard to make a decent paycheck without your sales numbers being awful
Certain stores get little to no customer traffic, making the job very boring at times

Advice to ManagementAdvice

Have the upper management (Above RSD) get into the stores more often to see what the sales culture is really like. Have them spend a day trying to meet their own sales goals to see if they're on par or not. Give associates the ability to further take care of their customers and truly make sales (rather than just play knowledgeable cashier).

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for GNC

  1.  

    All Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  DFW, TX
    Former Employee - Store Manager in DFW, TX

    I worked at GNC full-time for more than a year

    Pros

    Commission based - you can somewhat control your paycheck
    Good if you work well alone (meaning no other employees but obviously a lot of customers)

    Cons

    Commission based - not guaranteed...and they don't want you to promote the items you make commission on (not their brand).
    The company says they are only concerned with customer service, but really they want you to be a pushy sales person and only sell their brand. If you don't sell certain amounts of their brand you get called out and most likely fired if it is a regular thing...so why they sell other brands in the first place, I'm not sure (and no, this was never an issue for me, just an annoying observation).
    It seems like everyone is looking for a reason to fire people here.

    Advice to ManagementAdvice

    Need more hours for store employees if you expect the store to be 200% on a daily basis (tasks, constant conference calls, shipment, customer service, training, etc).

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Growing Company with estreme pressure to exceed goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director  in  Phoenix, SC
    Former Employee - Regional Sales Director in Phoenix, SC

    I worked at GNC full-time for more than 3 years

    Pros

    Growing company with opportunity to advance

    Cons

    Your job depends on meeting and exceeding goals in many categories and contests. Whenever you reach the goal it is raised so then you are not meeting expectations and your job is now on the line.
    Every associate must attack each customer to buy the latest contests, and every category being judged. Even if you make all but one goal you still fail, and you will be replaced.

    Advice to ManagementAdvice

    The company is doing great versus last year and everyone should be Happy with this performance. Because of the competitive nature from top down unrealistic goals are demanded. Example if the company has a 16% vitamin goal, then the DVP will set 18% vitamin then the DSD will set 20% Vitamin and then the RSD will set 22$ vitamin. The store will only hear 22% and their jobs will be on the line if they don't achieve the numbers. RSD's set these unrealistic expectations because if they don't finish in the top ten, now their jobs are on the line. Upper management should look into the RSD turnover, and the turnover as a whole to see the issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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