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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager  in  DFW, TX
Former Employee - Store Manager in DFW, TX

I worked at GNC full-time for more than a year

Pros

Commission based - you can somewhat control your paycheck
Good if you work well alone (meaning no other employees but obviously a lot of customers)

Cons

Commission based - not guaranteed...and they don't want you to promote the items you make commission on (not their brand).
The company says they are only concerned with customer service, but really they want you to be a pushy sales person and only sell their brand. If you don't sell certain amounts of their brand you get called out and most likely fired if it is a regular thing...so why they sell other brands in the first place, I'm not sure (and no, this was never an issue for me, just an annoying observation).
It seems like everyone is looking for a reason to fire people here.

Advice to ManagementAdvice

Need more hours for store employees if you expect the store to be 200% on a daily basis (tasks, constant conference calls, shipment, customer service, training, etc).

Doesn't Recommend
No opinion of CEO

487 Other Employee Reviews for GNC (View Most Recent)

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  1. 1 person found this helpful  

    Growing Company with estreme pressure to exceed goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director  in  Phoenix, SC
    Former Employee - Regional Sales Director in Phoenix, SC

    I worked at GNC full-time for more than 3 years

    Pros

    Growing company with opportunity to advance

    Cons

    Your job depends on meeting and exceeding goals in many categories and contests. Whenever you reach the goal it is raised so then you are not meeting expectations and your job is now on the line.
    Every associate must attack each customer to buy the latest contests, and every category being judged. Even if you make all but one goal you still fail, and you will be replaced.

    Advice to ManagementAdvice

    The company is doing great versus last year and everyone should be Happy with this performance. Because of the competitive nature from top down unrealistic goals are demanded. Example if the company has a 16% vitamin goal, then the DVP will set 18% vitamin then the DSD will set 20% Vitamin and then the RSD will set 22$ vitamin. The store will only hear 22% and their jobs will be on the line if they don't achieve the numbers. RSD's set these unrealistic expectations because if they don't finish in the top ten, now their jobs are on the line. Upper management should look into the RSD turnover, and the turnover as a whole to see the issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    dont waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Destin, FL
    Former Employee - Store Manager in Destin, FL

    I worked at GNC full-time for more than 5 years

    Pros

    commission is the only pro in this company.

    Cons

    you have 10 goals all which have to be met which in turn reduces the only pro of commission. you are told to talk people into select gnc products to met these goals. which gives a bias opinion of what you tell the customer. this company will take a major hit in overall sales if customer finds out you have that many sells goals. you are also told if you dont hit all those goals you will be fired. this is a min. pay job and you wont make any commission if you were to met these goals. this company cares nothing about their employees only about itself. most of the management i dealt with ssm,rsd,dsd were are very rude and talked down to you like you were an idiot for not being able to make all 10 goals.

    Advice to ManagementAdvice

    pay the employees more money for the work you tell them to do. drop some of the goals or only carry the products you really want to sell.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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