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1 person found this helpful  

Decent pay if you work at a high volume store, otherwise it's an unrewarding job.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Part Time Sales Associate  in  East Hanover, NJ
Former Employee - Part Time Sales Associate in East Hanover, NJ

I worked at GNC part-time for less than a year

Pros

Great opportunity to interact with customers and get to know them on a personal level. You get to learn a lot about health and fitness. When company reps come in and give out free samples, that's pretty cool too.

Cons

Low volume store = lots of down time. And the Lying. A majority of what you do at this job is lie. "You need this vitapak" or "You should be taking (insert GNC brand product) along with what you're buying today". When you first start working there, you're eager to meet your goals and feel great when you up sell a customer on a product. Talking a customer into buying a second vitapak or fish oil with their purchase makes you feel like you've made a great sale, albeit at the expense of their wallet. After time, you get tired of hearing yourself give the same sales pitch that is a load of crap which most customers can see through, and also coercing people into spending money on a product they can buy for a lot cheaper online. Most of the time the item you recommend to the customer is only suggested because it either offers commission (which is where you truly make your money at GNC) or it meets a sales criteria you have to meet by week's end or else you run the risk of being spoken to by either the store manager or regional sales director and getting written up.

Advice to ManagementAdvice

Stop forcing sales associates to peddle your GNC brand products that are often VERY over priced (wheybolic/wheybolic extreme/wheybolic power etc) or inferior to other 3rd party items. If people don't want to fork out $60+ for GNC protein after listening to the company sales pitch, and would instead rather pay half that amount for a similar product, then do not fault the sales associate. By all means upper management, if it's that important to you then take the money out of your wallet and place it in the register. I challenge upper management to spend a week in a store and try all those sales pitches and see just how many people come back to return stuff they realize they never actually needed. I've seen it happen more times than I can count.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for GNC

  1.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL

    I have been working at GNC full-time for more than 3 years

    Pros

    Good Medical plan, quick advancement from part time to full time/management, free supplements, commission as a part time employee, you learn a lot about the field, product training is very detailed.

    Cons

    Management compensation is poor at best and HIGHLY commission based, no bonus structure for managers at the store level, too many performance indicators, goals are based on the company as a whole, not the region/demographic/store location. required weekend and closing schedule. Senior management will tell you anything you want to hear to keep you complainant.

    Advice to ManagementAdvice

    Manager need to be salary plus bonus if you want to see the stores excel. Give the managers a reason to push their team and lead from the front, dont make them worry about making sales so that they can pay their bills on time and let them focus on training and developing their employees and assisting them in the sales process.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Decent pay but stressful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GNC part-time

    Pros

    Multiple extra pay incentives
    Good amount of hours per week
    Having a good manager at my location made the work easier

    Cons

    Constant changing of the store layout and product rotation
    Short training period
    Multiple sales goals
    Understaffed a lot of the time
    Hard getting time off

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