Gallup

www.gallup.com
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6 people found this helpful  

Used to be great place, now just average.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Administrative Services in Omaha, NE
Current Employee - Administrative Services in Omaha, NE

I have been working at Gallup full-time (more than 10 years)

Pros

Some very talented and dedicated people

Cons

Overuse of recognition to the point it is now meaningless. More interested in profit over people. Poor benefits. Not sure what management does.

Advice to ManagementAdvice

Go back at least a little bit to what Gallup used to be.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

281 Other Employee Reviews for Gallup (View Most Recent)

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  1. 2 people found this helpful  

    The best company culture in the USA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pollster in Lincoln, NE
    Former Employee - Pollster in Lincoln, NE

    I worked at Gallup full-time (more than 10 years)

    Pros

    High talent people everywhere around you when you're there!

    Cons

    Low "upthe-ladder" flexibility, but great support in grade.

    Advice to ManagementAdvice

    Listen to employees and not just mgt. pals.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A call center is still a call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interviewer in Omaha, NE
    Former Employee - Interviewer in Omaha, NE

    I worked at Gallup full-time (more than 5 years)

    Pros

    Their strengths-based analysis is actually a lot more than just company lingo. The theories and practical uses of the Clifton StrengthsFinder may well be the most valuable thing to take with you from this job.

    Cons

    The hiring methods are just as problematic as they are helpful. Jobs are also assigned by nepotism at least as much at Gallup as at other major corporations. While it varies from one call center supervisor to another, in general they could walk the talk a bit more and implement their own strengths-based management a bit more. Quota adjustment practices (as well as others) are shady at best.

    Advice to ManagementAdvice

    The people in a call center are your frontline. They work a position that is very draining in a personal way. It could be argued that they have both the hardest and most necessary job. They need and deserve a special kind of support. The fact that an interviewer can technically be fired at any moment for any mistake however minor does not create a sense of job security. The pay scale is up at the top of the call center world, but realistically it is still hard to do more than live paycheck to paycheck. There isn't nearly as much opportunity for moving within the company as I had hoped, and it is not as easily done as it is said to be. In general, more transparency would go a long way.

    Doesn't Recommend
    Positive Outlook
There are newer employer reviews for Gallup

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