GameStop

www.gamestop.com
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There are newer employer reviews for GameStop

 

Great for a retail veteran.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Store Manager in Los Angeles, CA
Former Employee - Store Manager in Los Angeles, CA

I worked at GameStop

Pros

-Get to work in the gaming industry.
-Selling games to people is as fun as you make it.
-Fortunately I had a very supportive leadership team which respected employees needs and growth.
-Medical benefits are very competitive for retail.
-Yearly management meeting in Vegas, lots of contests as incentive and yearly bonus.
-Performance Indicators are easily manageable and easy to translate to creating a guest experience rather than just driving a number.

Cons

-A lot of change happens in a short amount of time.
-Leadership dictates the success of your business, if you are not confident in your supervisor you need to be or consider something else.
-This company is driven by it's people at the DM level in too many ways, I was fortunate to have great DMs but a mediocre or bad DM would make this a difficult place to work as a manager.
-Labor hours for non management are too few to operate during busy times, Game Stop is doing a great job of transitioning to customer a 1st model, but it is hard to do at the store level with out hours to support the number of employees needed to appease the demand.

Advice to ManagementAdvice

Make sure the directives and intent of corporate policies are executed at the field level. Integrity, communication and commitment are lacking in the field when compared to corporate direction.

Recommends
Approves of CEO

1553 Other Employee Reviews for GameStop (View Most Recent)

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  1.  

    Even though it got busy, I had fun interacting with the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Pasadena, CA
    Former Employee - Store Manager in Pasadena, CA

    I worked at GameStop

    Pros

    High paced, fun environment. Recommending games you are passionate about. Informing customers of all the cool future releases firsthand. Helping out moms who have never been inside a video game store at Christmas time.

    Cons

    Not enough hours to complete all tasks.

    Recommends
    Approves of CEO
  2.  

    One step forward, two steps back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Game Advisor in Alpharetta, GA
    Current Employee - Senior Game Advisor in Alpharetta, GA

    I have been working at GameStop

    Pros

    Mostly young staff, good discounts, sometimes fun customers, inside industry news and knowledge, fast-paced environment, relaxed dress code, flexible hours.

    Cons

    Schedule based on performance, pressure from management to make hard sales, handling dirty used games and consoles, sales model based on pure profit from customers.

    Advice to ManagementAdvice

    GameStop has virtually no competition, it makes all of it's money from used game sales. Quit pressuring customers for sales and provide a boutique-style experience in the store to make them comfortable and keep them coming back. Recognize when an employee works hard and not just employees who sell hard using dirty tactics used by management.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for GameStop

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