There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

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Not enough hours, but a fun job while you get to do it.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Game Advisor
Current Employee - Game Advisor
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at GameStop part-time (More than 3 years)

Pros

A good, friendly atmosphere. Co-workers you can talk to about your hobby and become friends with. Not very challenging most of the time. The store manager will determine the culture, for better or worse.

Cons

Hours are scarce for part timers and getting scarcer. Your position and hours are subtly and not-so-subtly determined by subscription and reserve numbers regardless of much else. Pay is minimal, and you get the sense that the company at large considers you expendable. Some part-timers aren't scheduled for weeks or months at a time. When I see them, I'm surprised they're still employees.

Advice to Management

Gamestop is trying to find it's niche in a world where games can be gotten online for cheaper. They need to focus on fewer, higher quality stores that emphasize what customers can't get online, customer service. Pre-orders and subscriptions are not bad, but they're reactive measures, not the single thing that's going to drive the future. They shouldn't be the end-all be-all metric. Give stores a proper number of hours to staff properly. If you're dead-set on subscriptions, pay out a commission for selling them, even if it's small. Some of us are terrible at selling the things, but the guys who do well are pretty great salesmen. They work hard for some of the sales I've seen.

Other Employee Reviews for GameStop

  1. Not the greatest company to work for if you are seeking growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time

    Pros

    Trying out games, Midnight releases, Free shirts, demos, discounts, benefits, - if you're a true "gamer", you will totally enjoy this job..

    Cons

    Personal time not respected, lack of hours to keep staff, "E-Mail management" is NOT effective. (DM's send 30 emails a day as opposed to actually being in the stores). Never getting to enjoy the games you are selling,

    Advice to Management

    Make sure that your DM's are actually going out and visiting stores, not just calling or sending a bunch of emails everyday. Their lack of involvement coupled with their unrealistic expectations of performance, speaks volumes.


  2. Helpful (1)

    Sells and DM bonuses sacrosanct , customer experience employee satisfaction irrelevant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SGA in Royal Oak, MI
    Former Employee - SGA in Royal Oak, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop part-time (More than 5 years)

    Pros

    Customers and amazing co-workers. Some will frankly be the highlight of your day. Working in retail is what you make it working with video games is rather cheerful. Decent benefits for part time employees.Various options for long term savings

    Cons

    Our sells techniques were not only high pressure but encouraged tampering with numbers, and theft. The overwhelming pressure pushed good associates to do unfortunate things. All for a few paltry hours. Lower ranking management is given little or no payroll to accomplish task work. Leaving SM's to work well over 55 hrs a week regardless of one's station salary or not that was a distasteful practice.

    Advice to Management

    Your employees work out of love for the business and sheer dedication. Treat them as one would a valued CEO or course within reason. But those on the front lines have worth. With the supposed focus on customer experience you need to keep the very best with the company. Listen to those doing the selling, they know what works and what fails.


There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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