There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

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Helpful (2)

Ups and downs

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Boston, MA
Current Employee - Store Manager in Boston, MA

I have been working at GameStop full-time (More than 5 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

-Good discount, good pay, job security
-SMs and up get to go to a yearly conference and play games/go to meetings with developers which is pretty cool
-Pretty good work/life balance
-The people you work with really are some of the best in retail

Cons

-Upper management is incredibly disconnected from how stores actually operate. They want you to push new reservations, loyalty cards, warranties, add-ons. They expect you to greet every customer on the sales floor, ask open-ended questions, tell them about trades, hand them a sales flyer, hand them a reservation list, tell them about iDevices, net10, whatever other new initiative that we start every week. They basically want you to hound every single customer, even when you're alone, and then they expect you to tell that customer about our satisfaction survey and then assume you aren't doing your job when you get poor survey results which actually are the result of you doing everything upper management has asked.

Advice to Management

Quit asking us to harass our customers. Let store managers run their store their own way- you can't expect 4000+ stores to follow the same cookie cutter "best practices" and be successful. Be more understanding when we don't hit every point with every customer, if you really want us to do that give us the payroll to support it.

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  1. Gamestop is a fast paced retail environment that always stays ahead of the competition.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company strength is extremely strong, and the balance sheet provides a great future of growth and expansion into different areas of the industry.

    Cons

    Gamestop is a very highly changing environment. To fully enjoy your work experience you must be able to adapt quickly to changes, and be ready for long hours. That said, it's very rewarding when achieving new and exciting ventures.


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Picayune, MS
    Current Employee - Game Advisor in Picayune, MS

    I have been working at GameStop part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Great co-workers
    -Discount
    -Advancement opportunities
    -Great customer experience
    -Employee Benefits
    -Insider knowledge
    -Access to E3 if in a position of management
    -Great environment

    Cons

    -Subscription quotas
    -Pre-order quotas
    -Starting out at minimum wage
    -Low hours when in a game advisor position
    -Working midnight releases


There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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