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There are newer employer reviews for GameStop

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Helpful (1)

It's all about reserves, subscriptions and web hits.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Atlanta, GA
Former Employee - Store Manager in Atlanta, GA
Doesn't Recommend
Disapproves of CEO

Pros

Engaged public that loves the product you sell. They enjoy feedback and suggestions. Happy parents really are a joy to deal with.

Cons

Oddly enough, they don't focus on sales or profit. You might know these things that drive your business. Not Gamestop, they want future sales so they push reserves, magazines and web hits. While these things will never show directly on anyone's P&L, they feel they are the drivers of a successful business. As explained to me, my staff should be like sharks and constantly attack for game reserves and subscriptions.

Advice to Management

It's a shame you took a culture from EB games that was about selling and providing value to the guest and drove it away. It appears you really want assistants running the store while the DM's micro manage.

Other Employee Reviews for GameStop

  1. Mostly Stressful, but Good if You Love Games

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Former Employee in San Diego, CA
    Current Employee - Former Employee in San Diego, CA
    Disapproves of CEO

    Pros

    If you love talking about videogames, this is a good place to go. People basically come in and ask you for advice on what game to pick out. Being able to checkout videogames is also really great so that you get a wide variety of gaming knowledge under your belt. Discount is pretty fair, it'll really help shave the dollars off of your next purchase.

    Cons

    Management did not communicate with Game Advisors very well. Sometimes a lot of details about sales and major trade-in deals get left out because they expect the information to eventually leak down from Key Holders to Game Advisors. There's A LOT of room to mess up, from filling out pawn slips to forgetting to say one single word in a phone greeting, so it can be a stressful job to remember everything. Upper management was not nearly as bad as local management, as mine was particularly moody and prone to being sarcastic and snarky. Having to sell the subscriptions and reservations is also a major stress point, especially if you haven't exactly developed the right way to sell things. The pay is also fairly horrible.

    Advice to Management

    Be sure to ease up on the GA's and to make sure they're well updated on everything before you get angry at them for something YOU forgot to do.


  2. Fun for a while

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC
    Approves of CEO

    Pros

    Best reasons are the health benefits, even though premiums are more expensive this year. There is also the so-so discount on product and the checkout policy.

    Cons

    GameStop has been a love hate thing for me. They have provided years of paychecks that have gone towards paying off my debt but the love ends there. Poor upper management leads to poor performance in the store. Home office changes their policies so often your head will spin and the pay is lousy to get treated like dirt everyday.

    Advice to Management

    You are on the right track with the new surveys.the thing we are missing is support in the fork of payroll. I know it kills profits on paper but you may actually see gains when people can help the customers the right way.


There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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