There are newer employer reviews for GameStop

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It's all about reserves, subscriptions and web hits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Store Manager in Atlanta, GA
Former Employee - Store Manager in Atlanta, GA

I worked at GameStop

Pros

Engaged public that loves the product you sell. They enjoy feedback and suggestions. Happy parents really are a joy to deal with.

Cons

Oddly enough, they don't focus on sales or profit. You might know these things that drive your business. Not Gamestop, they want future sales so they push reserves, magazines and web hits. While these things will never show directly on anyone's P&L, they feel they are the drivers of a successful business. As explained to me, my staff should be like sharks and constantly attack for game reserves and subscriptions.

Advice to ManagementAdvice

It's a shame you took a culture from EB games that was about selling and providing value to the guest and drove it away. It appears you really want assistants running the store while the DM's micro manage.

Doesn't Recommend
Disapproves of CEO
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  1. Fun for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC

    I have been working at GameStop

    Pros

    Best reasons are the health benefits, even though premiums are more expensive this year. There is also the so-so discount on product and the checkout policy.

    Cons

    GameStop has been a love hate thing for me. They have provided years of paychecks that have gone towards paying off my debt but the love ends there. Poor upper management leads to poor performance in the store. Home office changes their policies so often your head will spin and the pay is lousy to get treated like dirt everyday.

    Advice to ManagementAdvice

    You are on the right track with the new surveys.the thing we are missing is support in the fork of payroll. I know it kills profits on paper but you may actually see gains when people can help the customers the right way.

    Approves of CEO
  2. For the kids...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Gamestop in Santa Clarita, CA
    Former Employee - Gamestop in Santa Clarita, CA

    I worked at GameStop

    Pros

    Customer interactions are usually agreeable, even fun at times, And some of the benefits if you are a gamer.

    Cons

    Too much stress, limited hours, little opportunity for growth, incompetent managers, poor support from the corporate side

    Advice to ManagementAdvice

    Listen to your front line.

    Doesn't Recommend
    Disapproves of CEO
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