There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

Be prepared to be results-oriented

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Game Advisor in Cerritos, CA
Former Employee - Game Advisor in Cerritos, CA

I worked at GameStop

Disapproves of CEO
Disapproves of CEO

Pros

Fun environment Interaction with customers and co-workers can be casual/friendly Very satisfying to help a customer find a suitable product which they will enjoy

Cons

You are forced to produce sales results in order to advance in the company. This includes aggressive upselling to customers whom are not interested in what you are offering (which is borderline harassment in some cases). Sometimes you make customers feel trapped and uncomfortable because of your sales pitching. Selling reservations and magazine subscriptions is truely all the company cares about... if you think the company cares about you personally, you are dead wrong.

Advice to Management

Management is fine, and does a good job of reflecting Gamestop; they only want sales numbers and don't give a damn about anything else. Management does their job fine, given the companies goals.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Solid company, tough to enjoy the treatment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Brooklyn, NY
    Current Employee - Store Manager in Brooklyn, NY

    I have been working at GameStop

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    A steady place to work. A company that will continue to grow. If single and there are no pressures on your free time and you love gaming a store manager position could be right for you. Good benefits (health insurance, although its getting much more expensive quickly.) Stock options after three years.

    Cons

    Long hours. Expect to be at work a minimum of 44 hours, sometimes 6 days a week even out of holidays. Working midnight launches for minimal results. Working 6 am opens for minimal results. Listening to the same 90 minutes of TV for a month strait. Listening to the same videogames played for several months strait. Personal attacks from unreasonable customers and swindlers. (But hey thats retail you say....) Having little family time during holidays (Thanksgiving to New years). Small yearly increases. Lagging reviews (Fiscal year ends Jan 31st, review and pay increase performed end of April). No focus on profit. Focus on reserves and subscriptions (a little explanation: a reserve is the commitment of a customer to return and purchase a game once it has released. This is not a sale but merely a place holder. Gamestop's evaluation of the system has no regard for the actual purchase. Rankings are given for reserves taken but never for purchases from the reserve. Therefore its a hollow benchmark of performance.) Resources are not given based on total sales. I sell $40k dollars of product and my fellow manager sells $20k we have the same resources (hours for associates) and we have the same expectation of results. No discernible training program. When focused intensive training was delivered there has been no follow up.

    Advice to Management

    a happy worker makes a productive worker. All around the country you have some very unhappy workers. (we're still here because there isn't anywhere else to go!)


  2. Helpful (1)

    Whats better than talking about video games all day?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Vienna, VA
    Current Employee - Store Manager in Vienna, VA

    I have been working at GameStop

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Fun environment Easy Work You get to check out games! Discounts Yearly conference with paid travel and hotel stay discounts at Barne's and Noble's also Pretty good benefits, even for part time employees

    Cons

    Little advancement opportunity Poor training and little performance feedback Lack of communitcation between stores makes collaboration difficult Very competitive work with little reward for success

    Advice to Management

    Two words: Profit Sharing! Or at least a better bonus program. Perhaps one built around store volume instead of max salary.


There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

Work at GameStop? Share Your Experiences

GameStop

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.