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1 person found this helpful  

Excellent benefits, but Garmin lacks vision when trying to understand what end users want.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Product Support Supervisor  in  Olathe, KS
Former Employee - Product Support Supervisor in Olathe, KS

I worked at Garmin

Pros

• Employee benefits
• Fiscally responsible
• Friendly people
• Extremely easy work environment (no pressure)

Cons

• Little to no leadership in Product Support
• HR runs too many departments in the company
• Limited to no Career Path (or employee development)
• IT Dept - Tickets are left open for 6 months or longer
• Poor customer service for Canadian & Australian customers
• Engineering refuses to listen to the end users or look at market trends – lacking innovation
• Unprofessional employees are promoted into the management positions
• Employees are hired without the proper phone or computer skills
• Focuses on symptoms instead of the cause

Advice to ManagementAdvice

My advice to Garmin is to find middle managers who are willing to lead both in practice and by example. Leadership requires active participation - too many members of middle management are there just for the pay check. I'd also advise Garmin to include the end user in the definition of your customers instead of just the big box dealers such as Best Buy, Walmart, West Marine. etc. Adding it to a Mission Statement is one thing but actually caring about the end user is another.

Doesn't Recommend
Disapproves of CEO

246 Other Employee Reviews for Garmin (View Most Recent)

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  1. 3 people found this helpful  

    An average place to work, fair benefits, low wages, good for beginners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Salem, OR
    Current Employee - Senior Software Engineer in Salem, OR

    I have been working at Garmin

    Pros

    A great place to work fresh out of school.
    Easy and laid back for the most part.
    Company expectation is generally 40 hours/week.
    Some good people to work with.
    Benefits are acceptable and have some nice features.
    Great employee pricing on products.

    Cons

    Pay is very low and based on Kansas salaries.
    Company thinks your biggest benefit is the right to work for them.
    No promotion or advancement opportunities.
    NO opportunity to get recognition or significant pay increase.
    Standard 'merit' increases at review cycle are the same for everybody.
    Company thinks they are innovating by integrating existing technology from other products.
    Management promotion is based on the good ol' boy network.
    Focuses hiring in cheaper new grads, not experienced employees.
    Company has lack of trust of employees.

    Advice to ManagementAdvice

    Don't be afraid to hire in external people, particularly into management. The company could really use some fresh thinking.
    Implement position grades with salary windows.

    Disapproves of CEO
  2. 1 person found this helpful  

    Good people. job can be boring sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Olathe, KS
    Current Employee - Software Engineer in Olathe, KS

    I have been working at Garmin

    Pros

    good people to work with.

    Cons

    jobs can be boring. pay is not the best

    Advice to ManagementAdvice

    raise the salary

    Recommends
    No opinion of CEO
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