There are newer employer reviews for Garmin
There are newer employer reviews for Garmin

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Helpful (2)

Do your job, keep your head down, and get a paycheck.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Product Support Specialist in Olathe, KS
Current Employee - Product Support Specialist in Olathe, KS

I have been working at Garmin full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Monday through Friday schedule.
Excellent health benefits.
Great coworkers.
No pressure to rush customers off the phone.
No script to use for calls.

Cons

Few opportunities to do anything besides work at the call center once you start there.
Very small annual pay increase.
Low hourly pay.
Sasquatch and a Garmin bonus have something in common.
Repetitive tasks (Day mostly consists of coaching older people on how to use a computer).
A lot of time is wasted looking for devices at your coworkers cubicles (Employees are only issued a few devices)
Hold times often get very long and make customers irritable by the time they speak with you.

Advice to Management

Increase the pay and respect for Product Support Reps. Provide career opportunities so that Product Support can be a launching pad at Garmin and not a dead end road. Find positive things to recognize employees for.

reviews filtered by
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  1. Great Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Olathe, KS
    Former Intern - Anonymous Intern in Olathe, KS

    I worked at Garmin as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    My team was fantastic, and we spent time together outside of work right away. The casual atmosphere didn't prevent things from getting done, and I felt like my team members were very competent while not being over-the-top serious.

    Pay was satisfactory, provided housing was mediocre.

    Cons

    Kansas isn't my first choice of location. Other than that, though, it was a really good experience and I'm considering returning there for a full-time position.

  2. Helpful (1)

    Excellent place to start your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Specialist in Salem, OR
    Current Employee - Product Support Specialist in Salem, OR

    I have been working at Garmin full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They seem to care about their employees
    Great Benefits
    Little restrictions on Job
    Allows to self-productivity

    Cons

    some policies are unclear
    certain issues done have an easy or clear course of action

There are newer employer reviews for Garmin
There are newer employer reviews for Garmin

See Most Recent

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