There are newer employer reviews for Gartner

8 people found this helpful  

Great brand, but the company is being hollowed out

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Research Director
Current Employee - Research Director

I have been working at Gartner full-time (more than 5 years)

Pros

Interesting work; good access to technology companies at almost any level.

Respected brand and reputation.

Remote office culture provides flexibility on where to live, eliminates commuting

Salary for analysts is good, although large component is annual bonus

Benefits are good – very good

Demand for analyst skills is increasing: good analysts are very highly sought after and difficult to find – often many unfilled reqs on the web site for research analysts

Cons

Senior management overly focused on goosing the stock price and maxing out their options; their short-term, accountant-led philosophy is taking the easy way to revenue growth by driving more salespeople into the market. In the process they are hollowing out the brand proposition of the company which is the quality of research. This will last 2-3 more years before the wheels fall off the bus and clients begin to push back.

Incredible amount of bureaucracy for a company this size; poorly thought out and poorly implemented processes. Almost impossible to get anything done quickly and efficiently.

Analysts work in an almost call-center like capacity: demands from client inquiries, consulting days, Gartner events, and sales overhead (see below) impacts quality and depth of research.

Churn and burn sales culture (30%+ turnover annually) results in poor client experience; analysts constantly working with new salespeople that don’t really know the job. Sales reps focused on transactions rather than building a client relationship, results in mis-match between expectations and ability of the company to deliver, esp. with SMB clients.

Work load: Constant and increasing demands for travel, client inquiries, publishing, primary research. Travel is ~ 30% overall but lumpy so approaches 75% in some quarters.

No career development; no personal or professional recognition internally to Gartner (although clients and vendors have a high regard for analysts in general – more recognition externally than internally); minimal increases in base salary, title changes, promotions, etc.

Advice to ManagementAdvice

Get loss focused on maxing out your stock options, focus instead on the client experience and the (diminishing) quality of product you are putting out.

Doesn't Recommend
Positive Outlook
No opinion of CEO

484 Other Employee Reviews for Gartner (View Most Recent)

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  1.  

    very good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Stamford, CT
    Former Employee - Program Manager in Stamford, CT

    I worked at Gartner full-time (more than 10 years)

    Pros

    great benefits, vacation great people.

    Cons

    some management, some office polotics..

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Gartner full-time (more than 5 years)

    Pros

    The company benefits are very good. The subject matter experts are very dedicated and good at jobs.
    Virtual office support is good.

    Cons

    Great place to be in sales if you're under 30 years old, are a blonde female, and cute.

    Advice to ManagementAdvice

    Appreciate experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Gartner

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