Gaylord Entertainment

  www.gaylordentertainment.com
  www.gaylordentertainment.com
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The money was not worth the politics

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Grapevine, TX
Former Employee - Anonymous Employee in Grapevine, TX

I worked at Gaylord Entertainment part-time for less than a year

Pros

The money was great most of the time. Employees received a discount on rooms and were able to get in free at the Glass Cactus. You were surrounded by an eclectic mix of individuals from all over the world. The food was impeccable.

Cons

When you deal with such a large company, there is bound to be head-butting and gossip. The waiters and support staff did not respect upper management and upper management did not always conduct themselves appropriately. During certain times of the year a less than desired consumer base would descend upon the hotel (red hat society, ICE tourists).

Recommends
Neutral Outlook
No opinion of CEO

34 Other Employee Reviews for Gaylord Entertainment (View Most Recent)

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  1.  

    Postitive work environment, but limited opportunities to develop a cross industry skillset.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Executive Meetings Manager  in  Grapevine, TX
    Former Employee - Executive Meetings Manager in Grapevine, TX

    I worked at Gaylord Entertainment

    Pros

    Free company cafeteria, free dry cleaning for salaried employees, benefits package is fair. Great work culture, very people centric.

    Cons

    Management tends to hire as if in triage, due to the pro employee culture sub par employees tend to be kept on. There is also a tinge of nepotism. Company is triangular in power structure so don't expect much cross-training or professional skill development outside of hospitality specific functions.

    Recommends
    No opinion of CEO
  2.  

    Good company, with pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Manager - Corporate  in  Nashville, TN
    Former Employee - Marketing Manager - Corporate in Nashville, TN

    I worked at Gaylord Entertainment

    Pros

    - Great on a resume
    - Learning opportunities are many as long as you show interest, intelligence and the ability to work hard
    - Senior management is very intelligent and always trying to drive the company vision
    - Good benefits

    Cons

    - Extreme demands; very little life/work balance and there's always an attitude of "it's never enough"
    - The hotels (including the GMs) act like indulgent children while corporate is left running in circles trying to make everyone happy.
    - Depending on your managers, there can be A LOT of micromanaging
    - There is an EXTREME gap in salary from middle management to senior management/directors, and no matter how good your work or high your praise, getting a raise and/or promotion (unless you have direct ties to VPs/Colin) is an act of god.

    Advice to ManagementAdvice

    While the drive and hard work of senior management is evident and helps to lead the company to the success it is, there is a gap in the life of senior management and middle management. The expectations of time and workload on someone at a manager level is ludicrous. Something needs to be done about the attitude of the properties vs the brand - the brand is working for the greater good of the business, yet the constant battle causes brow beaten employees, wasted time and money, and utter frustration.

    Recommends
    Approves of CEO
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