Gaylord Entertainment

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32 Employee Reviews (View Most Recent)

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6 years of ups and downs

Assistant Manager (Former Employee) Nashville, TN

ProsThey have a very comprehensive benefits package and offer bonuses contingent on guest satisfaction. Some of the people are amazing to work with/for.

ConsSenior management lets the mid-level management take all the heat. There is no work/life balance; if you are in management, as I was, you are expected to respond to all emails quickly. It doesn't matter if you have kids who are sick; if you call out to take care of your children you will be frowned upon and made to feel as if you are not dedicated enough. Forget about if a family member dies - if you are in management your leader might "suggest" that you will feel better working instead of attending the funeral/viewing. They closed the on-site daycare; this was a major selling point to me when I first started working for the company six years ago.

Advice to Senior ManagementColin Reed and Pete Weien do a fabulous job leading the company; however, this does not get transferred down from division leaders to department heads. The leaders get stuck between the STARS and the department heads - and Mr. Reed tells us it's all about the STARS. This is actually NOT the case, Mr. Reed.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work. Amazing environment for the employees

    Anonymous Employee (Former Employee) Orlando, FL

    I worked at Gaylord Entertainment


    Pros: STARS (employee first culture), Benefits, Smiling faces who really want… Cons: Lot of politics. All decisions are not always in line with STARs first… Advice to Senior Management: When making decisions think one step further on the impact… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Gaylord Opryland

    Anonymous Employee (Former Employee) Nashville, TN

    I worked at Gaylord Entertainment


    Pros: Different people from different cultures. It is good to learn… Cons: Some of the downsides of working for Gaylord was it was hit or miss for different aspects. Sometimes there was plenty of work to be… Advice to Senior Management: I think Colin Reed was a great leader, he made it a point to attend all the meetings that employees (STARS) had and helped better… More
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