Gaylord Opryland Resort & Convention Center

  www.gaylordopryland.com
  www.gaylordopryland.com
There are newer employer reviews for Gaylord Opryland Resort & Convention Center

 

Stocked merchandise for the Grand Ole Opry and worked the register at the gift shop

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Retail Specialist
Former Employee - Retail Specialist

I worked at Gaylord Opryland Resort & Convention Center

Pros

Good Managers. They go out of their way to make sure you are a happy and productive employee. Smart in their management practices.

Cons

the pay is low for the amount of work that you do. You usually work on weekends and they make pact all the tasks in two days.

Advice to ManagementAdvice

Continue hiring good employee managers. Never micromanage, you havent done this before and it gives employees a sense of responsibility.

Approves of CEO

38 Other Employee Reviews for Gaylord Opryland Resort & Convention Center (View Most Recent)

Sort: Rating Date
  1.  

    Gaylord Opryland Resort & Convention Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    The hotel offers good benefits and a pleasent enviroment to work in. The employees are all friendly and seem to enjoy the people they work with.

    Cons

    Reservation system in the hotel does not take advantage of technology that is available.. When a guest calls in to make a reservation and request a certain type room if that room is not available they should be told then on the phone instead of waiting until the guest arrives. Expectations prior to arrival should be able to be met given existing technology. Being told that the reservation only guarentees the guest a room is being less than honest if after they arrive they are told that. The fine print is not read over the phone.

    Advice to ManagementAdvice

    Take more pride in being truthful to guest and employees. Don't allow weak policies to put frontline employees in the position of conflict resolution personel. Truthfulness needs to start at the top and transfer to the guest at the first point of contact, the phone.

    Recommends
    No opinion of CEO
  2.  

    Not a 9-5 standard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    Insurance benefits. Discount hotel stays. Good pay if you can hack the long hours.

    Cons

    Stressful work environment. Long hours. Too many opinions of how to operate means constantly chasing your tail to keep all managers pleased. No work / life balance.

    Advice to ManagementAdvice

    Come up with a unified plan and stick it out. It takes time to get a rhythm when implementing a new idea. Look at the bigger picture than what you first see.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Gaylord Opryland Resort & Convention Center

Work at Gaylord Opryland Resort & Convention Center? Share Your Experiences

Gaylord Opryland Resort & Convention Center

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.