27 Employee Reviews (View Most Recent)

Sort: Rating Date

 

A world of opportunities & support...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant - - Manager  in  Kissimmee, FL
Former Employee - Assistant - - Manager in Kissimmee, FL

I worked at Gaylord Palms Resort full-time for more than 5 years

Pros

Fair compensation; limitless growth opportunities; available tools and resources; management open door policy; teamwork; true stream towards flawless service both to employees and customers!

Cons

The company is now bought off by Marriott - It was communicated from trusted sources that the employment satisfaction is dropping, the standards are back to the basics... Although I understand that any transition is hard, it does seem that the (negative) impact is quite profound both in technical and HR terms... Too sad indeed. I am still recommending this employer as I am in hopes that things will improve eventually...

Advice to ManagementAdvice

Just stick to the Gaylord Vision Statement and don't let your employees turn into Marriott provider-robots!

Recommends
Negative Outlook

Other Reviews for Gaylord Palms Resort

  1.  

    "Stars First" no longer exists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent  in  Orlando, FL
    Current Employee - Guest Service Agent in Orlando, FL

    I have been working at Gaylord Palms Resort full-time for more than a year

    Pros

    They work with schedule fairly well

    Cons

    Expect to be overworked and underpaid. Schedule is week by week (Sat-Fri) but we don't usually see it until Thursday night, making it very difficult to plan your week. Managers play favorites hard, if you are wanting to work here, prepare to suck up to the managers for the first few months and you'll be fine.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Wonderful company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pool Server  in  Kissimmee, FL
    Current Employee - Pool Server in Kissimmee, FL

    I have been working at Gaylord Palms Resort full-time for more than a year

    Pros

    Very professional - the hotel leadership is very interested in making sure we have success in our jobs.

    Cons

    Sometimes it is extremely busy when they have many conference is on property.

    Advice to ManagementAdvice

    Nothing to add - you have a great culture here!

    Recommends
    Positive Outlook
There are newer employer reviews for Gaylord Palms Resort.

Worked for Gaylord Palms Resort? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.