There are newer employer reviews for Geek Squad

 

Fast paced work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Geek Squad CIA in Gainesville, GA
Current Employee - Geek Squad CIA in Gainesville, GA

I have been working at Geek Squad part-time (more than 5 years)

Pros

Fast paced work environment.
Places for advancement.
Technical skills required daily.
Always an opportunity for advanced learning

Cons

Advancement may take long periods of time.

Advice to ManagementAdvice

Utilize the Geek Squad CIA agents for what they are, Computer Repair Technicians. I spent two years working at Best Buy, LLC. and in those two years, I was used as a computer sales associate, Home Entertainment sales associate, etc. All while wearing my GS uniform. More times than not, I was asked to perform the job of what others should have easily been able to do. Especially on days when the single CIA agent is the only person covering the GS counter, do not ask them to make a sale elsewhere in the store. Do not just drop a bomb on them, such as a customer who is not wanting any services, etc.

Recommends
Neutral Outlook
Approves of CEO

284 Other Employee Reviews for Geek Squad (View Most Recent)

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  1.  

    Great work environment for service oriented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad CIA in Issaquah, WA
    Current Employee - Geek Squad CIA in Issaquah, WA

    I have been working at Geek Squad full-time (less than an year)

    Pros

    Fun, interesting, evolving at all times. This job has been a great way to build teamwork experience and develop tools to train other co workers within my store.

    Cons

    Not every process is trained in full, you are expected to seek out the knowledge you are responsible for, this is something I would change if I were given the opportunity.

    Advice to ManagementAdvice

    Promote and hire from within, this will encourage employees to do better for their own store, hiring from the outside into management discourages employees from doing their best to evolve.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultation Agent in Indianapolis, IN
    Current Employee - Consultation Agent in Indianapolis, IN

    I have been working at Geek Squad full-time (more than an year)

    Pros

    You get to learn about the newest technology when it comes out. Most of your co-workers are like minded so it is easy to get along with them.

    Cons

    Low pay, bad hours, have to listen to people yell at you because they have a virus. You can't fix a problem even if you can if that is not your "zone."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Geek Squad

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