Geek Squad

www.geeksquad.com
Profile Unclaimed
There are newer employer reviews for Geek Squad

 

Fun and challenging place to work with non stop action paced work environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Counter Intelligence Agent in Chicago, IL
Former Employee - Counter Intelligence Agent in Chicago, IL

I worked at Geek Squad part-time (more than 8 years)

Pros

You get to socialize with customers
You get to fix computers all day and solve difficult problems
Co workers are often times highly skilled with computers so there is lots to talk about.

Cons

The pay is much too low. I worked there for a long time and my pay there did not even come remotely close to what I could make doing the same thing for a corporate IT job. But of all the jobs I worked, it was easily the funnest job I've had.

Advice to ManagementAdvice

Retain the better employees by raising pay.

Recommends
Neutral Outlook
Approves of CEO

346 Other Employee Reviews for Geek Squad (View Most Recent)

Sort: Rating Date
  1.  

    Fun Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PC Double Agent in Chicago, IL
    Current Employee - PC Double Agent in Chicago, IL

    I have been working at Geek Squad full-time (more than 3 years)

    Pros

    Lots of free time, company paid for gas, car, and tools.

    Cons

    Limited upward mobility. Average paid.

    Advice to ManagementAdvice

    Agents deserve higher paid.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Fast paced work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad CIA in Gainesville, GA
    Current Employee - Geek Squad CIA in Gainesville, GA

    I have been working at Geek Squad part-time (more than 5 years)

    Pros

    Fast paced work environment.
    Places for advancement.
    Technical skills required daily.
    Always an opportunity for advanced learning

    Cons

    Advancement may take long periods of time.

    Advice to ManagementAdvice

    Utilize the Geek Squad CIA agents for what they are, Computer Repair Technicians. I spent two years working at Best Buy, LLC. and in those two years, I was used as a computer sales associate, Home Entertainment sales associate, etc. All while wearing my GS uniform. More times than not, I was asked to perform the job of what others should have easily been able to do. Especially on days when the single CIA agent is the only person covering the GS counter, do not ask them to make a sale elsewhere in the store. Do not just drop a bomb on them, such as a customer who is not wanting any services, etc.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Geek Squad

Work at Geek Squad? Share Your Experiences

Geek Squad

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.