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it's a job, not a career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Home Entertainment Advisor in Gilroy, CA
Former Employee - Home Entertainment Advisor in Gilroy, CA

I worked at Geek Squad full-time (more than 5 years)

Pros

casual work environment
employee discounts
no high pressure sales environment

Cons

no room for growth
corporate management constantly changes rules and policies
managers will always throw lower level people under the bus to its constant CYA

Doesn't Recommend
Negative Outlook
Disapproves of CEO

280 Other Employee Reviews for Geek Squad (View Most Recent)

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  1.  

    Flexible hours but must love working nights and weekends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ARA (Advanced Repair Agent) in Pasadena, CA
    Current Employee - ARA (Advanced Repair Agent) in Pasadena, CA

    I have been working at Geek Squad part-time (more than 3 years)

    Pros

    Flexible hours if you are a current student, or looking to go back to school.

    Cons

    You will work every weekend, and every major holiday without exception.
    Management assumes you are incapable of completing any task or finding any other job, and so they treat you as such.

    Advice to ManagementAdvice

    Go to college and get a degree before trying to manage other people.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Ok job, but part of the retail world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Intelligence Agent in Orem, UT
    Former Employee - Counter Intelligence Agent in Orem, UT

    I worked at Geek Squad part-time (more than an year)

    Pros

    Get to use Employee discount at any Best Buy store
    Get to help customers use technology
    Exposure to some cool tools

    Cons

    Retail culture and hours
    Holiday work schedule stinks
    Pressure to up sell
    Usually stuck behind a counter or in the back

    Advice to ManagementAdvice

    Build out the Geek Squad brand to be more simple for customers to understand and easier to get help. Several prices are way too high.

    Recommends
    Neutral Outlook
    No opinion of CEO
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