There are newer employer reviews for Geek Squad

1 person found this helpful

Fun entry-level job, but no upward mobility

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Counter Intelligence Agent in Portsmouth, NH
Former Employee - Counter Intelligence Agent in Portsmouth, NH

I worked at Geek Squad full-time (more than 3 years)

Pros

-Fast Paced
-Repair Tech's are always experiencing new viruses and troubleshooting demands, favorite part.
-Okay money for a Retail Position

Cons

-Mostly still a sales position, so don't go into this if you're serious about hardware/software repair. Chances are you'll be selling services about 95% of the time when you start out.
-Definitely a Fraternity environment, which can be a good or bad thing.
-You can work at Geek Squad/Best Buy for 5 years and still have the same position. It's all about who you know and I know Crackle.
-Even if you do excel in your job, the chances of upward mobility are pretty slim and there are literally 100's of other people in the organization going for that position too.

Advice to ManagementAdvice

You can definitely tell which Best Buy's are fun to work at by the Management. It translates to happy employees and better sales in whole.

Recommends
Positive Outlook
Approves of CEO
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  1. Okay for a part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Operations Agent in Chicago, IL
    Former Employee - Counter Operations Agent in Chicago, IL

    I worked at Geek Squad part-time (less than a year)

    Pros

    It's fun to work with the people there
    Managers are very nice and great!
    Relaxed work most of the time

    Cons

    Sometimes you have to deal with the dumbest customers alive
    You can be seen as the "secretary" sometimes

    Recommends
    Negative Outlook
    No opinion of CEO
  2. It was a good learning experience, and decent pay for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA in Fort Wayne, IN
    Former Employee - Geek Squad CIA in Fort Wayne, IN

    I worked at Geek Squad part-time (more than a year)

    Pros

    They train their employees well in both customer service and technology, very useful skills to have. Also have a very good employee discount.

    Cons

    Have to deal with customers.

    Advice to ManagementAdvice

    Don't have any.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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