Geek Squad

www.geeksquad.com
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There are newer employer reviews for Geek Squad

 

Okay for a part time

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Counter Operations Agent in Chicago, IL
Former Employee - Counter Operations Agent in Chicago, IL

I worked at Geek Squad part-time (less than a year)

Pros

It's fun to work with the people there
Managers are very nice and great!
Relaxed work most of the time

Cons

Sometimes you have to deal with the dumbest customers alive
You can be seen as the "secretary" sometimes

Recommends
Negative Outlook
No opinion of CEO

346 Other Employee Reviews for Geek Squad (View Most Recent)

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  1. 1 person found this helpful  

    Fun entry-level job, but no upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Intelligence Agent in Portsmouth, NH
    Former Employee - Counter Intelligence Agent in Portsmouth, NH

    I worked at Geek Squad full-time (more than 3 years)

    Pros

    -Fast Paced
    -Repair Tech's are always experiencing new viruses and troubleshooting demands, favorite part.
    -Okay money for a Retail Position

    Cons

    -Mostly still a sales position, so don't go into this if you're serious about hardware/software repair. Chances are you'll be selling services about 95% of the time when you start out.
    -Definitely a Fraternity environment, which can be a good or bad thing.
    -You can work at Geek Squad/Best Buy for 5 years and still have the same position. It's all about who you know and I know Crackle.
    -Even if you do excel in your job, the chances of upward mobility are pretty slim and there are literally 100's of other people in the organization going for that position too.

    Advice to ManagementAdvice

    You can definitely tell which Best Buy's are fun to work at by the Management. It translates to happy employees and better sales in whole.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was a good learning experience, and decent pay for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA in Fort Wayne, IN
    Former Employee - Geek Squad CIA in Fort Wayne, IN

    I worked at Geek Squad part-time (more than a year)

    Pros

    They train their employees well in both customer service and technology, very useful skills to have. Also have a very good employee discount.

    Cons

    Have to deal with customers.

    Advice to ManagementAdvice

    Don't have any.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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