Geek Squad

www.geeksquad.com
There are newer employer reviews for Geek Squad

 

Great place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Covert Agent in Englewood, CO
Current Employee - Covert Agent in Englewood, CO

I have been working at Geek Squad full-time (more than 5 years)

Pros

Management is generally fair and the culture fosters curiosity. I have easily learned more in my time with Geek Squad than I have learned at any other point in my life up to now.

Cons

All the cons you would expect of a retail job - difficult to get weekend/holidays off, occasional inflexibility with hours and/or availabilities, etc.

Advice to ManagementAdvice

The senior management is doing an excellent job of growing the brand and helping employees.

Recommends
Positive Outlook
No opinion of CEO

330 Other Employee Reviews for Geek Squad (View Most Recent)

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  1.  

    Good Company to work for, as far as retail is concerned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultation Agent in Centennial, CO
    Current Employee - Consultation Agent in Centennial, CO

    I have been working at Geek Squad full-time (more than a year)

    Pros

    Flexibility, other agents are knowledgeable and helpful, fast paced, technical knowledge actually helps, good place to network

    Cons

    Sometimes technical knowledge doesn't mean anything to management, a lot of sales people with little to no experience end up working for Geek Squad, it's difficult to get a position in the first place and move up

    Advice to ManagementAdvice

    Keep your employees happy and if they stress their reasoning for wanting the position, hear them out. Try to keep the ones who are more informative, skillful, and helpful in the Geek Squad precincts instead of the employees who just end up sending the clients to the PC Sales Specialist
    anyway.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    True Geeks won't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA in Wilmington, DE
    Former Employee - Geek Squad CIA in Wilmington, DE

    I worked at Geek Squad full-time (more than 3 years)

    Pros

    Great discount, Mostly good employees, and it is fun to mess with non tech people.

    Cons

    Low pay, poor management, High workload, and they expect you to sell stuff you wouldn't buy.

    Advice to ManagementAdvice

    Send your team leads and junior managers to COLLEGE! Get a degree that is actually business related. Learn to listen to your employees. Realize that you may have short term success but in the long run you are simply a statistic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Geek Squad

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