General Dynamics Information Technology

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One of the best companys that I've worked for and wish I could go back to..

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Network Administrator in Washington, DC
Former Employee - Network Administrator in Washington, DC

I worked at General Dynamics Information Technology full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great company to work for.

Cons

Never fix something that isn't broke.

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  1. Helpful (1)

    Federal Student Aid Information Center can be enjoyable, but stifling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at General Dynamics Information Technology full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    You get to assist people seeking to obtain federal funding for college You get to learn a great deal about the Federal Student Aid program

    Cons

    The environment within the call center is locked down tightly. You cannot have a book or phone at your desk, as they are worried about security of callers' personal information, which is very understandable. Calls get repetitive There is little to no recognition for excelling in your position The pay is very poor, but it is set by a government-mandated "prevailing wage" in the surrounding area

    Advice to Management

    Give more employee recognition Offer more bonuses Work more with Federal Student Aid to increase expected average call time when they add more work for CSRs to do in every single call


  2. Interesting Place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at General Dynamics Information Technology

    Pros

    Good location in Towson, MD.

    Cons

    Pay is not great here.


There are newer employer reviews for General Dynamics Information Technology
There are newer employer reviews for General Dynamics Information Technology

See Most Recent

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