General Dynamics Information Technology

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There are newer employer reviews for General Dynamics Information Technology

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Good pay, still a call center

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Lawrence, KS
Current Employee - Customer Service Representative in Lawrence, KS

I have been working at General Dynamics Information Technology full-time (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

The pay was nice for the amount of work you had to do. Sometimes if calls were slow you literally just sat there.
You could get hired into other positions as they hire within
shift bids allowed you to change your shift every 6 months and if your scores were good then you would likely get the shift you want

Cons

Can get really boring if you sit by yourself or don't get along with those around you

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  1. The business units are normally after top profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at General Dynamics Information Technology full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company. Decent benefits. Offers online training on a lot of subjects

    Cons

    Large company. Difficult to have upward mobility when you are a contractor. If you were to work in the business side, you may have a chance.

    Advice to Management

    Give your contractors good feedback on their possibilities for growth in their markets.


  2. A good stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Washington, DC
    Current Employee - Software Test Engineer in Washington, DC

    I have been working at General Dynamics Information Technology full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The organization has an excellent benefit package which includes dicounts on various club memberships such as BJ's and automobile purchases.

    Cons

    The internal talent is not utilized to the organizations advantage and there is no true "Standardized" company policy. Moreover, it's ethical standards have taken a turn for the worst.

    Advice to Management

    Standardize all policies to be the same without regard to "Site manager discretion" as this creates a biasness on sites, utilize your internal talent before looking outside of the organization and bring back the top notch ethical organization that I so dearly loved.


There are newer employer reviews for General Dynamics Information Technology
There are newer employer reviews for General Dynamics Information Technology

See Most Recent

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