General Dynamics Information Technology

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Good pay, still a call center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Lawrence, KS
Current Employee - Customer Service Representative in Lawrence, KS

I have been working at General Dynamics Information Technology full-time (less than a year)

Pros

The pay was nice for the amount of work you had to do. Sometimes if calls were slow you literally just sat there.
You could get hired into other positions as they hire within
shift bids allowed you to change your shift every 6 months and if your scores were good then you would likely get the shift you want

Cons

Can get really boring if you sit by yourself or don't get along with those around you

Recommends
Neutral Outlook
No opinion of CEO

529 Other Employee Reviews for General Dynamics Information Technology (View Most Recent)

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  1.  

    The business units are normally after top profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at General Dynamics Information Technology full-time

    Pros

    Large company. Decent benefits. Offers online training on a lot of subjects

    Cons

    Large company. Difficult to have upward mobility when you are a contractor. If you were to work in the business side, you may have a chance.

    Advice to ManagementAdvice

    Give your contractors good feedback on their possibilities for growth in their markets.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Test Engineer in Washington, DC
    Current Employee - Software Test Engineer in Washington, DC

    I have been working at General Dynamics Information Technology full-time (more than 5 years)

    Pros

    The organization has an excellent benefit package which includes dicounts on various club memberships such as BJ's and automobile purchases.

    Cons

    The internal talent is not utilized to the organizations advantage and there is no true "Standardized" company policy. Moreover, it's ethical standards have taken a turn for the worst.

    Advice to ManagementAdvice

    Standardize all policies to be the same without regard to "Site manager discretion" as this creates a biasness on sites, utilize your internal talent before looking outside of the organization and bring back the top notch ethical organization that I so dearly loved.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for General Dynamics Information Technology

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