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8 people found this helpful  

Micromanagement=high stress

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Occupational Therapist
Former Employee - Occupational Therapist

I worked at Genesis HealthCare full-time for more than a year

Pros

Good pay based on market, great staff to work with, love the patients. Therapy staff very caring and experienced. Communication between PMs (3 in 2 years) and staff was good. Nursing and therapy enjoyed good relationship most of the time. Finally hired an excellent registered dietician.

Cons

When genesis bought sundance, the changes have mostly been negative for the staff at the facility level with a major increase in paperwork, productivity standards very difficult to achieve without compromising patient care. Holidays cut to 2 per year. Time off had to be planned quarterly and approved by upper manager. Therapist hourly pay reductions followed by expecting therapists to perform program management duties after PM left and took 3 months to hire another. Upper management micromanaging to the point of sending daily emails to each therapist wanting to know why productivity was not met that day or why minutes were missed or exceeded. Training consists of quick overview of P&P, watch videos and that's it. The facility itself is older and not in great shape, outdated equipment, lack of storage with wheelchairs often just left outside in the weather when not in use. Sewage smells in bathrooms, spiders and ants everywhere, no easy access to water or bathroom for rehab gym. Very little follow through for restorative nursing programs or functional maintenance plans resulting in decreased patient outcomes especially for ambulation, positioning and splinting. The kitchen has not had a dietary manager for at least a year with poor meals, unreliable to provide correct adaptive equipment and prescribed food textures. Only one physician for 80% of the patients. Many complaints that they never get to see the doctor.

Advice to ManagementAdvice

Stop chasing the almighty dollar to the point of negatively impacting patient care. Hounding older (read higher paid) therapists to get them to leave to make room for younger/less experienced therapists is wrong. Improve productivity through improved work flow can be achieved by hiring and training a great rehab tech. It is impossible to keep up with all of the documentation, organizing and keeping gym and equipment sanitized/clean, tracking down and transporting patients, read emails and mandatory trainings in the allotted time for maintaining productivity. Encourage your therapists to care about their jobs by caring about THEM! If you treat each patient appropriately and thoroughly, you will have no problem improving the bottom line.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Genesis HealthCare

  1. 3 people found this helpful  

    A very eye opening experience involving the SNF world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist  in  Cleveland, OH
    Current Employee - Physical Therapist in Cleveland, OH

    I have been working at Genesis HealthCare full-time for more than a year

    Pros

    A wide variety of SNF areas ( rural/urban/suburban ). Good computer/documentation system.

    Cons

    Decreased benefits. Constant stress concerning productivity. No continuing education money.

    Advice to ManagementAdvice

    Better education/training on procedures and policy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Genesis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA

    I worked at Genesis HealthCare full-time for less than a year

    Pros

    Resident Care, caring staff members

    Cons

    Terrible insurance, disorganized, low wages

    Advice to ManagementAdvice

    Care a little more about the people doing all of the hard work

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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