There are newer employer reviews for Genesis HealthCare
There are newer employer reviews for Genesis HealthCare

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Helpful (7)

RUN!!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Physical Therapist
Current Contractor - Physical Therapist

I have been working at Genesis HealthCare as a contractor (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

The coworkers are amazing to work with. Team effort all the way around!

Cons

This is by far the worst company I have ever worked for. Upper management needs training in managing. They look down on the ones that are actually earning the money and take advantage of the system. Unrealistic expectations and criticism are a constant. Always finding just one more thing wrong. Only choose this company if all other options have failed.

Advice to Management

Be appreciative of the ones that are earning your high salaries.

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  1. Helpful (7)

    Its more about QUANTITY of care and NOT QUALITY of care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - COTA
    Current Employee - COTA

    I have been working at Genesis HealthCare part-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Strong company and continues to grow. Flexible with your hours as long as your hours are put in and the work is done.

    Cons

    Too much push on unrealistic productivity standards. Expectations to obtain highest RUG levels on patients who are not always appropriate. These expectations force staff to see pts for allotted minutes which blur the fraudulent lines. When verbalizing concerns, money trumps professional opinions. Made to feel like unappreciated trained monkeys working on an assembly line....the patients are the product. Nothing is ever good enough. Scheduling is always a problem. Every minute of your day has patients scheduled. If one pt is unable to attend therapy at scheduled time, then there is a domino effect (happens everyday). The schedule gets rearranged constantly (because we cant miss the day) and pts, family members, staff and therapists get frustrated. Upper management doesn't seem to have empathy for the dynamics involved in the field. If it looks good on paper then it should work in the field. Documentation is ridiculous. "Texting" notes on a IPOD for every pt, everyday, while completing treatments ("point of service") is unfeasible and looks completely unprofessional to the patients and their families. Not enough computers for staff and are forced to use IPODs which is actually slower and less efficient. Constant IT problems which takes time to fix and is not productive billing. Merit raises have been put on hold for years, returned for 1 year at (1-2 %) and placed back on hold...but cost of living goes up at least 4% every year. Hard work, quality of treatment and outcomes doesn't matter anymore. As long as you put down the numbers they want to see then you are a great therapist. Not a lot of room for professional growth. Unfortunately, the fulcrum has strongly shifted from Quality of care to Quantity of care.

  2. Helpful (11)

    Micromanagement=high stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Occupational Therapist
    Former Employee - Occupational Therapist

    I worked at Genesis HealthCare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay based on market, great staff to work with, love the patients. Therapy staff very caring and experienced. Communication between PMs (3 in 2 years) and staff was good. Nursing and therapy enjoyed good relationship most of the time. Finally hired an excellent registered dietician.

    Cons

    When genesis bought sundance, the changes have mostly been negative for the staff at the facility level with a major increase in paperwork, productivity standards very difficult to achieve without compromising patient care. Holidays cut to 2 per year. Time off had to be planned quarterly and approved by upper manager. Therapist hourly pay reductions followed by expecting therapists to perform program management duties after PM left and took 3 months to hire another. Upper management micromanaging to the point of sending daily emails to each therapist wanting to know why productivity was not met that day or why minutes were missed or exceeded. Training consists of quick overview of P&P, watch videos and that's it. The facility itself is older and not in great shape, outdated equipment, lack of storage with wheelchairs often just left outside in the weather when not in use. Sewage smells in bathrooms, spiders and ants everywhere, no easy access to water or bathroom for rehab gym. Very little follow through for restorative nursing programs or functional maintenance plans resulting in decreased patient outcomes especially for ambulation, positioning and splinting. The kitchen has not had a dietary manager for at least a year with poor meals, unreliable to provide correct adaptive equipment and prescribed food textures. Only one physician for 80% of the patients. Many complaints that they never get to see the doctor.

    Advice to Management

    Stop chasing the almighty dollar to the point of negatively impacting patient care. Hounding older (read higher paid) therapists to get them to leave to make room for younger/less experienced therapists is wrong. Improve productivity through improved work flow can be achieved by hiring and training a great rehab tech. It is impossible to keep up with all of the documentation, organizing and keeping gym and equipment sanitized/clean, tracking down and transporting patients, read emails and mandatory trainings in the allotted time for maintaining productivity. Encourage your therapists to care about their jobs by caring about THEM! If you treat each patient appropriately and thoroughly, you will have no problem improving the bottom line.

There are newer employer reviews for Genesis HealthCare
There are newer employer reviews for Genesis HealthCare

See Most Recent

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