There are newer employer reviews for Genesys Conferencing

CTI Business

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Solution Manager
Former Employee - Senior Solution Manager

I worked at Genesys Conferencing

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

The newest contact center solution

Cons

Sales Performance was down and the businees area was Niche industory.

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  1. Tier 2 support

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genesys Conferencing

    Pros

    great benefits, flexible work schedule,

    Cons

    company was sold and it is no longer an awesome company to work for.

  2. Great at integration after acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Marketing in Arlington, VA
    Current Employee - Solutions Marketing in Arlington, VA

    I have been working at Genesys Conferencing full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Genesys acquired my company recently. They were very communicative and made the transition process fairly easy. They also were mindful to map compensation and bonus plans over as tightly as possible.

    Cons

    Not a fan of the Concur system used for expenses and travel booking. It is very dated and not user friendly.

    Advice to Management

    Keep doing what you are doing with the open lines of communications, very effective. Would love to see more encouragement to add video to conference calls and meetings to give the remote employees a presence.

There are newer employer reviews for Genesys Conferencing

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