Genesys
3.7 of 5 91 reviews
www.genesys.com Daly City, CA 1000 to 5000 Employees

91 Employee Reviews (View Most Recent)

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3 people found this helpful  

mixed feelings :-(

Software Engineer (Current Employee)
Daly City, CA

I have been working at Genesys full-time

Pros- tons of smart people
- possibility to learn
- interesting projects can be found
- company has some growth momentum
- partial telecommute possible
- Open Time Off

Cons- poor career opportunities
- morale degrading without adequate salaries
- questionable HR policies to introduce Open Time Off (2-day notice, no vacation balance compensation)
- creative, while obviously the cheapest, team building approaches that do not work

Advice to Senior Managementstart paying your engineers market salary before morale is dead and before good specialists leave or get completely demotivated. it's demoralizing and insulting to hear 'why would I give you a raise, you are not leaving' from the top technical officer. you are facing a dead-end promising to hire crème de la crème (and pay accordingly) when the present talent is disgruntled with salaries and such a treatment from management.

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Mid level Leadership needs attention

Program Manager (Current Employee)
Daly City, CA

I have been working at Genesys full-time for more than 8 years


Pros: Good People to work with technically and socially Interesting technology Tele work available New… Cons: employee moral is low due to internal re-org taking much longer than expected.… Advice to Senior Management: Ensure that promotions are fair and given to thise qualified not those connected.… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Struggling to keep up with the Market

Director (Former Employee)
Daly City, CA

I worked at Genesys full-time for more than 5 years


Pros: Good people at the foundation Cons: Upper/Executive leadership lacks the correct attitude and strategy to excel in… No, I would not recommend this company to a friend More

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Genesys helps companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. Since our inception… Full Overview

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