There are newer employer reviews for Genesys

1 person found this helpful  

Great benefits, good product. Great set of customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Marketing Manager in Daly City, CA
Former Employee - Senior Marketing Manager in Daly City, CA

I worked at Genesys full-time (more than 3 years)

Pros

Flexible schedule, mature colleagues. Good resources to work with.

Cons

Location. Organization may be too big.

Advice to ManagementAdvice

less is more

Recommends
Positive Outlook
Approves of CEO

178 Other Employee Reviews for Genesys (View Most Recent)

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  1. 3 people found this helpful  

    mixed feelings :-(

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Daly City, CA
    Current Employee - Software Engineer in Daly City, CA

    I have been working at Genesys full-time

    Pros

    - tons of smart people
    - possibility to learn
    - interesting projects can be found
    - company has some growth momentum
    - partial telecommute possible
    - Open Time Off

    Cons

    - poor career opportunities
    - morale degrading without adequate salaries
    - questionable HR policies to introduce Open Time Off (2-day notice, no vacation balance compensation)
    - creative, while obviously the cheapest, team building approaches that do not work

    Advice to ManagementAdvice

    start paying your engineers market salary before morale is dead and before good specialists leave or get completely demotivated. it's demoralizing and insulting to hear 'why would I give you a raise, you are not leaving' from the top technical officer. you are facing a dead-end promising to hire crème de la crème (and pay accordingly) when the present talent is disgruntled with salaries and such a treatment from management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Mid level Leadership needs attention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Daly City, CA
    Current Employee - Program Manager in Daly City, CA

    I have been working at Genesys full-time (more than 8 years)

    Pros

    Good People to work with technically and socially
    Interesting technology
    Tele work available
    New product line is strating to gain momentum in the market place

    Cons

    employee moral is low due to internal re-org taking much longer than expected. Current executives only giving lip service to CEO - not actually walking the talk.

    Advice to ManagementAdvice

    Ensure that promotions are fair and given to thise qualified not those connected. There is too much of the ols Alcatel mentality still in the works.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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