Genesys
3.7 of 5 91 reviews
www.genesys.com Daly City, CA 1000 to 5000 Employees

91 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great work life balance and great talent at various levels.

Director (Former Employee)
Daly City, CA

I worked at Genesys full-time for more than 5 years

ProsGreat company culture, exciting products which actually work and great talent at various levels. It's a sales driven company and Genesys are the leaders in their market as well.

ConsStagnation happens quickly. A semi-old boys network at executive levels and so tough to progress unless you are part of that circle. Way too changes in the last year since going Private Equity.

Advice to Senior ManagementThink of your employees and offer growth options to talented folks within.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great Company

Anonymous Employee (Current Employee)
Daly City, CA

I have been working at Genesys full-time for less than a year


Pros: Wonderful company; they are pretty laid back but knows what it takes to get the job done. Extremely team oriented company;… Cons: Could provide more team building events Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Shortsighted mistakes

Senior Director, Product Management (Current Employee)
Daly City, CA

I have been working at Genesys full-time for more than 3 years


Pros: Collaborative environment, great technology, outstanding delivery. Cons: Financial policies have been set in place only to project an appearance of good health, yet… Advice to Senior Management: The sales commission plan does not motive competing for mid market opportunities, from where the real… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

There are newer reviews on Genesys.

Worked for Genesys? Contribute to the Community!

Genesys – Why Work for Us?

Genesys helps companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. Since our inception… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Genesys reviews and ratings — including employee satisfaction and approval rating for Genesys CEO Paul Segre. All reviews posted anonymously by Genesys employees.