Genesys

www.genesys.com
There are newer employer reviews for Genesys

1 person found this helpful  

I feel so welcome!"

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Daly City, CA
Current Employee - Anonymous Employee in Daly City, CA

I have been working at Genesys full-time (less than an year)

Pros

I've recently joined the Genesys team and a few key things stand out for me.

Trust, the management trusts their employees with time off, volunteer hours, work schedules and free soda.

Camaraderie, people really like each other here.

Excitement, this place is buzzing with change. It's scary, but the commitment level is high. It's a good time to be here.

Cons

Because there is so much change it can feel like a start-up, but because they've been around there's history that slows down the change.

Recommends
Positive Outlook
Approves of CEO

227 Other Employee Reviews for Genesys (View Most Recent)

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  1. 1 person found this helpful  

    Great work life balance and great talent at various levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Daly City, CA
    Former Employee - Director in Daly City, CA

    I worked at Genesys full-time (more than 5 years)

    Pros

    Great company culture, exciting products which actually work and great talent at various levels. It's a sales driven company and Genesys are the leaders in their market as well.

    Cons

    Stagnation happens quickly. A semi-old boys network at executive levels and so tough to progress unless you are part of that circle. Way too changes in the last year since going Private Equity.

    Advice to ManagementAdvice

    Think of your employees and offer growth options to talented folks within.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Shortsighted mistakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Product Management in Daly City, CA
    Current Employee - Senior Director, Product Management in Daly City, CA

    I have been working at Genesys full-time (more than 3 years)

    Pros

    Collaborative environment, great technology, outstanding delivery.

    Cons

    Financial policies have been set in place only to project an appearance of good health, yet are not sustainable. This is in the form of rapid increase in software maintenance rates.

    Advice to ManagementAdvice

    The sales commission plan does not motive competing for mid market opportunities, from where the real top line growth can come. Why compete for a small deal if no commission gets paid?

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Genesys

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