Genesys

  www.genesys.com
Work in HR? Unlock Free Profile

123 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Marketing Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing Manager  in  Daly City, CA
Former Employee - Marketing Manager in Daly City, CA

I worked at Genesys full-time for more than 3 years

Pros

Flexibility of work day
Friendly fellow employees

Cons

No loyalty for employees
Work load balance from dept to dept
Location of office

Advice to ManagementAdvice

Communication between depts, upper and lower employees

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Genesys

  1.  

    Good place with lots of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Manager
    Current Employee - Technical Account Manager

    I have been working at Genesys full-time for more than 8 years

    Pros

    Fast moving company with lots of opportunity to take on responsibilities and learn new things. Lots of potential to grow your resume with new technology in contact center arena.

    Cons

    Medical benefits have taken a major hit - the cost to remote workers (which is atleast 50% of the workforce) is staggering.

    Advice to ManagementAdvice

    Focus on aligning engineering and professional services similiar to what you are doing with sales engineers.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Dynamic growing company that is the leader in customer service. One of the biggest 10 Silicon Valley Software Companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account  in  Daly City, CA
    Current Employee - Sales Account in Daly City, CA

    I have been working at Genesys full-time for more than 3 years

    Pros

    One of the best kept secrets in Silicon Valley. Great management, fantastic culture, mid-sized, career growth opportunities, non-political, and fun. Genesys was hampered in its growth while part of a larger telecommunications company. It is now a 100% focused software company that is gaining market share and expanding its footprint rapidly. It has both premise and cloud solutions and does over $135M+ a year of cloud revenue. Genesys also is being very acquisitive with 4 major acquisitions over the past 12 months.

    Cons

    The Daly City weather is not great.

    Advice to ManagementAdvice

    Keep doing what you are doing, great transformation the last 2 years!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Genesys.

Worked for Genesys? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.