There are newer employer reviews for Genesys
There are newer employer reviews for Genesys

See Most Recent

Marketing Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing Manager in Daly City, CA
Former Employee - Marketing Manager in Daly City, CA

I worked at Genesys full-time (More than 3 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Flexibility of work day Friendly fellow employees

Cons

No loyalty for employees Work load balance from dept to dept Location of office

Advice to Management

Communication between depts, upper and lower employees

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  1. Good place with lots of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Account Manager
    Current Employee - Technical Account Manager

    I have been working at Genesys full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast moving company with lots of opportunity to take on responsibilities and learn new things. Lots of potential to grow your resume with new technology in contact center arena.

    Cons

    Medical benefits have taken a major hit - the cost to remote workers (which is atleast 50% of the workforce) is staggering.

    Advice to Management

    Focus on aligning engineering and professional services similiar to what you are doing with sales engineers.


  2. Helpful (1)

    Dynamic growing company that is the leader in customer service. One of the biggest 10 Silicon Valley Software Companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account in Daly City, CA
    Current Employee - Sales Account in Daly City, CA

    I have been working at Genesys full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best kept secrets in Silicon Valley. Great management, fantastic culture, mid-sized, career growth opportunities, non-political, and fun. Genesys was hampered in its growth while part of a larger telecommunications company. It is now a 100% focused software company that is gaining market share and expanding its footprint rapidly. It has both premise and cloud solutions and does over $135M+ a year of cloud revenue. Genesys also is being very acquisitive with 4 major acquisitions over the past 12 months.

    Cons

    The Daly City weather is not great.

    Advice to Management

    Keep doing what you are doing, great transformation the last 2 years!


There are newer employer reviews for Genesys
There are newer employer reviews for Genesys

See Most Recent

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