Gentle Dental & Orthodontics

  www.gentledentalcareers.com
  www.gentledentalcareers.com
There are newer employer reviews for Gentle Dental & Orthodontics

2 people found this helpful  

Great Professional Leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Office Manager
Former Employee - Office Manager

I worked at Gentle Dental & Orthodontics full-time (more than 3 years)

Pros

Environment; Core Values; Patient Care; Team Building and Continuous improvement is the way of being

Cons

Pay increase % is low

Advice to ManagementAdvice

Ensure ALL management team walking & talking with the core objective in mind.

Recommends
Neutral Outlook
Approves of CEO

12 Other Employee Reviews for Gentle Dental & Orthodontics (View Most Recent)

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  1. 1 person found this helpful  

    Gentle Dental is the best group dental company to work for in the US!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dental Practice Staff Member in Portland, OR
    Current Employee - Dental Practice Staff Member in Portland, OR

    I have been working at Gentle Dental & Orthodontics full-time (more than an year)

    Pros

    Great culture! State of the art dental practices, very skilled clinicians

    Cons

    No cons to write. The company is growing and going in the right direction.

    Advice to ManagementAdvice

    Keep doing what your doing! It is working!!!

    Recommends
    Positive Outlook
  2. 4 people found this helpful  

    A patient mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator in Portland, OR
    Former Employee - Patient Care Coordinator in Portland, OR

    I worked at Gentle Dental & Orthodontics full-time (more than an year)

    Pros

    Overall good Dentists in the practices. Overall decent equipment and furnishings in the offices. Many different offices to move to (for staff people).

    Cons

    Poor managment and HR practices. Basically, Gentle Dental of Oregon is a patient mill. Its all about how much you can harvest from each patient. As a PCC (Patient Care Coordinator) I felt first hand the pressure to get the numbers. There is no incentive other than the threat of being fired. And the threat is constant, employees are like patients...to be used up then discarded. The pay is low, the benefits are low and the hours demanded are very high. They expect you to work 50 to 60 hours a week including weekends. Mangement is generally of poor quality, if they know the dental business at all (and some dont) there focus is on the daily and monthly production goal, not patient care...or even doing the minimum necessary. For example, by far most "honorable" Dentists will only charge out a single restoration if there are 2 areas on a tooth that need the filling. However, at Gentle dental they charge out for two separate fillings on the same tooth. This costs the patient more in co-pay and ultimately the insurance pays more for it. Yes, it can be done...but its kind of a low thing to do. The bottom line is dont work for this company either as a staff person or a dentist. They will use you to the max and spit you out when you are exhausted.

    Advice to ManagementAdvice

    Try paying the going wage for your staff. Sure the employment market is soft, so you can get away with hammering your employees, but it shows in turn-over and gives your company a bad reputation. Which so far as I can see is well deserved. The monthly goal is not the sum total of good dentistry.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Gentle Dental & Orthodontics

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