There are newer employer reviews for Genuine Parts

 

One of the last major corporations where employees are people, and not just numbers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Atlanta, GA
Current Employee - Anonymous Employee in Atlanta, GA

I have been working at Genuine Parts full-time

Pros

Loyalty to employees
Financial Stability
Well managed
TONS of career opportunities
Perfect atmosphere for the RIGHT person to drive change
Develops GREAT leaders

Cons

Antiquated culture is very change resistant
Data issues make it difficult to accurately measure business results
Little accountability

Advice to ManagementAdvice

Culture needs to do a better job embracing change.
Expectations should be clearly defined, and employees should be held accountable for results.
Increase investment in IT and Analytics

Recommends
Positive Outlook
Approves of CEO

37 Other Employee Reviews for Genuine Parts (View Most Recent)

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  1.  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shared Services in Duluth, GA
    Former Employee - Shared Services in Duluth, GA

    I worked at Genuine Parts full-time (less than an year)

    Pros

    Salary on the low side of ok

    Cons

    The software used is antiquated. Processes are cumbersome, no use of best practices or even employee teams for finding a better way. There is no professional training other than co workers training when they have time. There Was some nice people, BUT there was also some very rude nasty people, that management allowed to behave badly.

    Advice to ManagementAdvice

    Spend some money on your programs- allow your employees to contribute to streamlining processes. HR, your office has a revolving door- constantly loosing employees. Have you thought that maybe it is not the newly hired employees. Perhaps you need to be more thorough in skill matching. Remember that people are people and lastly a diverse workplace works, celebrate the differences.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A culture of negativity towards customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genuine Parts

    Pros

    Strong company financially, with a large market share and long history of financial success.

    Cons

    The entire culture, from the top down, is one of arrogance when dealing with customers. I think the culture has been created over many years knowing NAPA store owners have limited options to go with someone else. Customers are treated with respect in-person, but then put down and talked about negatively behind closed doors. There is no respect for the customer.

    Advice to ManagementAdvice

    Respect your customers more

    Doesn't Recommend
    No opinion of CEO
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