There are newer employer reviews for Gexa Energy
There are newer employer reviews for Gexa Energy

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Out with the old ... In with the new

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Lead in Houston, TX
Former Employee - Customer Service Lead in Houston, TX

I worked at Gexa Energy full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Stepping stone into the deregulated energy industry.

Cons

Favortism blantanly obvious, a few incompetent supervisors

Advice to Management

Take a long hard look at your supervisors.

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  1. Helpful (1)

    Horrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tomball, TX
    Current Employee - Customer Service Representative in Tomball, TX

    I have been working at Gexa Energy full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Steady paycheck get to knw the way electricity works

    Cons

    Wow sups get some that knw wat there doin like 2 sups the rest of them don't knw ep from gems relies on her team lead to help them and they arent not educated in how thigs work they rely on offline or rep assist qa has to get there stuff together k and her team really dont put ust on hold? Take calls before u say stupidity..and our leader just walks around looking for fixes fo emerald oursystem

    Advice to Management

    Please listen to ur lower people crs....and dont fire people who knw what there doing and teach new class the proper way to do things...u have unqualified people in other positions that should be regular csr


  2. Respect for others / Commitment to Excellence / Do the right thing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Gexa Energy

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Always trying to do the right thing. Salaries are competative with the marketplace. Pay is based on performance. Small group of employees who have a loud voice try to bring the company down but for the most part employees like working there.

    Cons

    Those that complain about the company never bring a solution. There are some employees who have flown under the radar and have extended their stay too long.

    Advice to Management

    Take action on employees who bring the company down.


There are newer employer reviews for Gexa Energy
There are newer employer reviews for Gexa Energy

See Most Recent

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