Ghirardelli Chocolate

www.ghirardelli.com
There are newer employer reviews for Ghirardelli Chocolate

 

A faceless and nameless corporate entity that is focused on greed and profit.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Supervisor in Chicago, IL
Current Employee - Supervisor in Chicago, IL

I have been working at Ghirardelli Chocolate full-time (more than a year)

Pros

It's a pretty easy job, great chocolate and ice cream for free.

Cons

Unless you work in California, don't expect corporate to spend much time at your store. Instead, you well be micro managed by email. Corporate is out of touch with their market, not all cities are the same and not all customers are either. GM is on his own and does whatever he wants because no one from corporate sees first had how he runs the store. There is a constant revolving door with all staff and management. Management well cut everyone to keep labor costs low, they constantly monitor this. The GM calls on his day off and tells managing staff to send everyone home, then the people working have twice as much to do and often with with out a break. GM kept restaurant open during a sewer backup and had crew snooping ice cream in standing sewar water. Favoritism is rampant here. Communication is lousy and the staff here is the least satisfied I have ever seen.

Advice to ManagementAdvice

Spend more time in ALL your stores, don't take GM,'s word on how the store is actually thinking, talk to the rank and file, and know your market.... Chicago is not San Francisco.

Doesn't Recommend
Negative Outlook
Approves of CEO

36 Other Employee Reviews for Ghirardelli Chocolate (View Most Recent)

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  1.  

    A Fun Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales & Retail in San Leandro, CA
    Former Employee - Sales & Retail in San Leandro, CA

    I worked at Ghirardelli Chocolate part-time (more than 5 years)

    Pros

    The best part of working for this company was the people. I worked for the corporate office in San Leandro and everyone was great. Lots of events to go to, benefits were good, and the atmosphere was right. New CSM was awesome!

    Cons

    Former boss made up her own rules and didn't know how to communicate with her staff. Didn't get a raise until I decided to leave the company.

    Advice to ManagementAdvice

    Please keep up to date with your reviews and promotions, because there are some who really deserve the extra increase and acknowledgement. Speak to you employees even the ones working in Latrhop. Dispense some Giants tickets to them and not just management.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great staff with a a huge diversity of different ethnicities, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in San Francisco, CA
    Former Employee - Anonymous in San Francisco, CA

    I worked at Ghirardelli Chocolate part-time (more than 5 years)

    Pros

    I pleasantly enjoyed the exposure to different ethnic cultures all under one roof, you get a new sense of respect and understand for other's beliefs.

    Cons

    Micro management, excessive write ups, unionized.

    Advice to ManagementAdvice

    Take some time out and show some appreciation to your employees!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Ghirardelli Chocolate

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