Ghirardelli Chocolate

  www.ghirardelli.com
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31 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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  • Approves of CEO

 

A faceless and nameless corporate entity that is focused on greed and profit.

Supervisor (Current Employee) Chicago, IL

ProsIt's a pretty easy job, great chocolate and ice cream for free.

ConsUnless you work in California, don't expect corporate to spend much time at your store. Instead, you well be micro managed by email. Corporate is out of touch with their market, not all cities are the same and not all customers are either. GM is on his own and does whatever he wants because no one from corporate sees first had how he runs the store. There is a constant revolving door with all staff and management. Management well cut everyone to keep labor costs low, they constantly monitor this. The GM calls on his day off and tells managing staff to send everyone home, then the people working have twice as much to do and often with with out a break. GM kept restaurant open during a sewer backup and had crew snooping ice cream in standing sewar water. Favoritism is rampant here. Communication is lousy and the staff here is the least satisfied I have ever seen.

Advice to Senior ManagementSpend more time in ALL your stores, don't take GM,'s word on how the store is actually thinking, talk to the rank and file, and know your market.... Chicago is not San Francisco.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company but does not care about work life balance.

    Supervisor (Former Employee) San Leandro, CA

    I worked at Ghirardelli Chocolate full-time for more than 5 years

    Pros: A lot of overtime, if you want it. Cons: All overtime is mandatory 95 percent of the time. Advice to Senior Management: Learn to appreciate your employees, they have a family as… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A Fun Experience

    Sales & Retail (Former Employee) San Leandro, CA

    I worked at Ghirardelli Chocolate part-time for more than 5 years

    Pros: The best part of working for this company was the people. I worked for the corporate office in San Leandro and… Cons: Former boss made up her own rules and didn't know how to communicate… Advice to Senior Management: Please keep up to date with your reviews and promotions, because there are some who really deserve the extra increase and… Yes, I would recommend this company to a friend More

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