There are newer employer reviews for Ghirardelli Chocolate
There are newer employer reviews for Ghirardelli Chocolate

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A faceless and nameless corporate entity that is focused on greed and profit.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Supervisor in Chicago, IL
Current Employee - Supervisor in Chicago, IL

I have been working at Ghirardelli Chocolate full-time (More than a year)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

It's a pretty easy job, great chocolate and ice cream for free.

Cons

Unless you work in California, don't expect corporate to spend much time at your store. Instead, you well be micro managed by email. Corporate is out of touch with their market, not all cities are the same and not all customers are either. GM is on his own and does whatever he wants because no one from corporate sees first had how he runs the store. There is a constant revolving door with all staff and management. Management well cut everyone to keep labor costs low, they constantly monitor this. The GM calls on his day off and tells managing staff to send everyone home, then the people working have twice as much to do and often with with out a break. GM kept restaurant open during a sewer backup and had crew snooping ice cream in standing sewar water. Favoritism is rampant here. Communication is lousy and the staff here is the least satisfied I have ever seen.

Advice to Management

Spend more time in ALL your stores, don't take GM,'s word on how the store is actually thinking, talk to the rank and file, and know your market.... Chicago is not San Francisco.

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  1. Great staff with a a huge diversity of different ethnicities, poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in San Francisco, CA
    Former Employee - Anonymous in San Francisco, CA

    I worked at Ghirardelli Chocolate part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I pleasantly enjoyed the exposure to different ethnic cultures all under one roof, you get a new sense of respect and understand for other's beliefs.

    Cons

    Micro management, excessive write ups, unionized.

    Advice to Management

    Take some time out and show some appreciation to your employees!


  2. Great people but lots of bureaucracy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ghirardelli Chocolate full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Premium brand and great co-workers. Part of the larger Lindt network.

    Cons

    Entirely sales driven culture. No emphasis has been placed on technology or infrastructure improvement.

    Advice to Management

    Invest in technology and people to support growth.


There are newer employer reviews for Ghirardelli Chocolate
There are newer employer reviews for Ghirardelli Chocolate

See Most Recent

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