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Helpful (1)

Exausting, stressful, understaffed, poor Senior Management. Horrible scheduling techniques. Disrespectful to all workers

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Seafood Team Leader/Manager in Columbus, OH
Current Employee - Seafood Team Leader/Manager in Columbus, OH

I have been working at Giant Eagle

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Good hourly kind employees, excellent benefits, competitive salary. The job can be quite rewarding in the sense that you can please a customer by giving them whatever they want. Its nice to be able to help and make others happy. Im impressed with our quality standards as well.

Cons

Favoritism is blatantly obvious in all areas of the store! Always shorthanded in every area of the store. Store Manager, HR Manager are completely useless when it comes to approaching them with any problems or issues you may have. No training hours available for new hires. They are basically thrown into whatever and they either sink or swim with no guidance or training which is not only dangerous but costly for the company. Workload is overwhelming everyday because of understaffing issues.

Advice to Management

Treat your employees like our customers we are important too. Give available training hours to those who need them. Relax the attendance policy on snow days! Listen to concerns and issues that one may have and sincerely take note and respond within a reasonable amount of time. Discipline the employees AND managers that actually need it. Oh, and for god sake is it too much to ask to have clean available paper towels in the public restrooms to dry your hands?

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  1. An okay place to work, but customers are valued over employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bakery Clerk in Sheffield Lake, Lorain, OH
    Current Employee - Bakery Clerk in Sheffield Lake, Lorain, OH

    I have been working at Giant Eagle

    No opinion of CEO
    No opinion of CEO

    Pros

    Vacations if you've been there long enough
    Raises every few months
    Flexibility with hours
    Easy straightfoward work
    We get one free product every month
    For Xmas, all of us employees at my store got a 15 dollar gift card

    Cons

    Customers can be difficult and rude at times. Some try to take advantage of Giant Eagle by using everything against you to get a free cake.

    In my experience, I haven't really been praised when I do a good job.

    If you do anything wrong, they just tell your department manager a couple days later instead of calmly telling you so you can fix the mistake before it's too late.

    Advice to Management

    Sometimes customers need to be told "no." We can be nice and say no to them, but they can't always have their way 24-7. We employees work hard and it always isn't our fault when customers are unhappy.


  2. Market District is the place to be

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Wexford, PA
    Current Employee - Cashier in Wexford, PA

    I have been working at Giant Eagle

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great pay, $10/hr for cashier/lot attendant responsibilities, good atmosphere and the managers are competent. The location and work shifts are satisfactory.

    Cons

    Sometimes, you don't recieve adequate feedback about your performance. Advancement within the company itself should be more structured and fair.

    Advice to Management

    Prices for good are somewhat higher than other retailers, but the way the employees are treated makes up for any mishaps. The pay here is higher than in any other chain grocery store in the area and I haven't seen anyone complaining yet. Leadership is competent


There are newer employer reviews for Giant Eagle
There are newer employer reviews for Giant Eagle

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