There are newer employer reviews for Gilt Groupe
There are newer employer reviews for Gilt Groupe

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Friendly, But Empty-Worded

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Support in Portland, OR
Current Employee - Customer Support in Portland, OR

I have been working at Gilt Groupe full-time (More than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Nice people... good employee discount. Decent stipend for full-time employees.

Cons

Distinct changes occurred with frequency, but CS was the last to hear about it; even though CS is the first contact with the customer.

Advice to Management

Understand and absorb the concept of transparency. You are becoming increasingly corporate in the roboticism of your operations, your lowest employees (CS) arguably feel it hardest. In the Portland office, our direct managers didnt even know what was going on; beyond the obvious posturing that eventually led to your closing the Portland office on May 15th.

Nobody will have a willingness to "live and breathe" Gilt, the more you reduce employees' experiences to a cog-like replaceability.

reviews filtered by
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  1. Company has changed a lot recently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gilt Groupe full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people you meet here are great & you will learn a lot. It seems that experiences and opinions vary depending on the department you work for. Overall, a good experience. The company has nothing but good intentions - it just has become more corporate and less about the individuals.

    Cons

    The company has changed a lot recently. In general things move very fast at Gilt - which can be frustrating when things are just done to be done and without much thought.

    Advice to Management

    Listen to HR & to your employees.

  2. Slow to Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Gilt Groupe full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay, smart co-workers, good challenges

    Cons

    Very obvious issues brought up many times in surveys throughout the company, very slow to actually address: management needs to decide on a specific direction and actually strive for it. Lack of room for advancement. Probably because of teams being cut back instead of growing.

    Advice to Management

    Take opinions from surveys seriously. Provide a better opportunity for advancement.

There are newer employer reviews for Gilt Groupe
There are newer employer reviews for Gilt Groupe

See Most Recent

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