Gilt Groupe

  www.gilt.com
  www.gilt.com
There are newer employer reviews for Gilt Groupe

 

Friendly, But Empty-Worded

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Support in Portland, OR
Current Employee - Customer Support in Portland, OR

I have been working at Gilt Groupe full-time (more than an year)

Pros

Nice people... good employee discount. Decent stipend for full-time employees.

Cons

Distinct changes occurred with frequency, but CS was the last to hear about it; even though CS is the first contact with the customer.

Advice to ManagementAdvice

Understand and absorb the concept of transparency. You are becoming increasingly corporate in the roboticism of your operations, your lowest employees (CS) arguably feel it hardest. In the Portland office, our direct managers didnt even know what was going on; beyond the obvious posturing that eventually led to your closing the Portland office on May 15th.

Nobody will have a willingness to "live and breathe" Gilt, the more you reduce employees' experiences to a cog-like replaceability.

Doesn't Recommend
Negative Outlook
No opinion of CEO

83 Other Employee Reviews for Gilt Groupe (View Most Recent)

Sort: Rating Date
  1.  

    Company has changed a lot recently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gilt Groupe full-time

    Pros

    The people you meet here are great & you will learn a lot. It seems that experiences and opinions vary depending on the department you work for. Overall, a good experience. The company has nothing but good intentions - it just has become more corporate and less about the individuals.

    Cons

    The company has changed a lot recently. In general things move very fast at Gilt - which can be frustrating when things are just done to be done and without much thought.

    Advice to ManagementAdvice

    Listen to HR & to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Slow to Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Gilt Groupe full-time

    Pros

    Decent pay, smart co-workers, good challenges

    Cons

    Very obvious issues brought up many times in surveys throughout the company, very slow to actually address: management needs to decide on a specific direction and actually strive for it. Lack of room for advancement. Probably because of teams being cut back instead of growing.

    Advice to ManagementAdvice

    Take opinions from surveys seriously. Provide a better opportunity for advancement.

    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Gilt Groupe

Work at Gilt Groupe? Share Your Experiences

Gilt Groupe

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.