58 Employee Reviews (View Most Recent)

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A company on the decline.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Server Engineer  in  Atlanta, GA
Former Employee - Senior Server Engineer in Atlanta, GA

I worked at Global Payments full-time for more than 5 years

Pros

Seven years ago I would have recommended GlobalPayments to anyone looking for a fun, exciting and caring place to work, the was a culture of caring and compensation was on par with the work requested of you.

Cons

In recent years with a shift in management has come a decline in care for the employee, employees are asked to work odd hours and many hours in a row, I personally have worked 24 or more hours in a row with little more than a pat on the back and to be expected to be back in the office after only 8 hours of sleep.

Advice to ManagementAdvice

Management should return to its caring about employees and move away from the large corporate mindset that is now pervasive. Stop treating and calling employees "resources" and return to caring about the people that are working for you instead of just resource management.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Global Payments

  1.  

    Poor investment in the business. Not much career growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Global Payments

    Pros

    - Nice building and fantastic cafeteria
    - Decent benefits. 401K match of up to 4% and it vests immediately!
    - One day work-from-home, at least on the IT side
    - Reasonably family friendly

    Cons

    - Ancient infrastructure and technology due to complete lack of investment. Never seen email going down for days until I came here. Any it's happened more than once....
    - Below average pay
    - Limited career opportunities
    - Continuous layoffs now (due to offshoring) rather than the old "May layoffs" approach
    - Employee attitufes can also be behind-the times (e.g. non-collaborative, this is the way I've always done it) because there are a number of long-timers that have never worked anywhere else

    Advice to ManagementAdvice

    Your talent is choosing to leave in droves for a reason. Lift your heads and take a good look around at your competitors who are happily picking up your employees.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Like working in a bubble on the moon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  Owings Mills, MD
    Current Employee - Account Executive in Owings Mills, MD

    I have been working at Global Payments

    Pros

    Schedule is flexible.
    Big facility with cafeteria, etc., lots of parking.

    Cons

    Compensation way below living wage.
    Targets required to make ramp-up plan almost impossible to meet.
    Deceptive recruiting practices.
    Understanding Commission plan harder to read than Mayan Petroglyphs.
    Little support from management or other reps.
    Training program minimal and consists mostly of Powerpoint presentations with no real job application.

    Advice to ManagementAdvice

    Stop offshoring jobs, clean up empty cubicles that look as though they were abandoned hastily during a nuclear attack, pay a living wage, fire your recruiting people who tell new hires anything to get them to sign.

    Doesn't Recommend
    Disapproves of CEO
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