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Helpful (6)

Not a place for the technically competant

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Developer in Denver, CO
Current Employee - Software Developer in Denver, CO

I have been working at GoDaddy

Doesn't Recommend
Doesn't Recommend

Pros

good salary and benefits. good work life balance, in part coming from the poor project and time management, so you have lots of down time

Cons

1. They code like it is 1995. They do not use modern coding standards
2. They are very reactive to bad events, not pro-active in adopting technologies that avoid these events.
3. They have huge complex systems with code that "self documents" needless to say no one understands what is going on at all.
4. They adopt a standard for an old technology (e.g. SQL Server 2000) then fail to change the standards for newer technologies.
5. There is no project management or system design. There is simply a ticket system so you write code to the individual ticket with no other design

Advice to Management

Adopt some form of project management methodology and create a software architects office

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  1. Could be better, could be worse

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support & Sales Specialist in Phoenix, AZ
    Current Employee - Technical Support & Sales Specialist in Phoenix, AZ

    I have been working at GoDaddy

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The benefits are awesome. Fully paid for the employee, lots of days off, good matching for 401k. Lots of give aways.

    Cons

    Tech support isn't for the weak of heart. There's pressure to get from one call to the next. The pay is acceptable but only barely.

    Advice to Management

    Make it easier to hit the targets required. Give more time between phone calls to wrap up each phone call.

  2. Helpful (1)

    Dead End - but not a bad place as a temporary stop with good benefits.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Support in Tempe, AZ
    Current Employee - Sales and Support in Tempe, AZ

    I have been working at GoDaddy

    Pros

    Benefits - 15 days paid vaca 1st year, 20 days 2nd year (5 days sick and 2 personal as well)
    $13.50 per hour starting with about 600$ per month in bonus. Decent compared to other support positions.
    Low stress - expectations clearly outlined. Managers are low pressure as long as you are meeting/exceeding your metrics.
    A job you can get in, do your work, and leave with no stress at home. Allows for a second job.

    Cons

    Benefits; although they are slowly being stripped away. Platinum health coverage moved to after 5 years instead of after 1;
    Advancement not on qualifications or even how well you've performed but who you know. Rediculous aptitude tests without giving results - ultimately the manager makes calculated moves on who he brings onto the team/departments that does not threaten their position. The best reps do not advance, but are kept on the floor selling until they leave.
    30% of pay appx is bonus, although management recently raised the bonus tiers (ultimately giving all call center employees a pay cut) calling for higher "goals". Spun as an employee benefit?
    If you are sick once, Verbal warning. Twice; written 3rd Final - then fired. Although they tout promoting a healthy lifestyle. On a recent health day our insurance provider came giving advise to 'avoid getting sick' with a pamphlet that says if we get the flu we should 'stay home 7 days' (although this would result in termination.)

    Maybe salaried employees are treated better? Management looks for reasons for writeup. Raise after 1 year of work was less than .20 per hour. Dead end unless you move into management and get into the 'circle'

    Advice to Management

    Give bonuses on domains/redemption fees and everything. Domain margins are healthy and the 80$ fee is pure profit to GD - When explaining the bonus you say ave rev/day is 500$, but fail to mention over 50% of all gd revenue is domains and not bonusable. Give higher raises for loyalty to company. Are you trying to have high turnover? Rewarding a rep with 20 cent per hour raise when they bring in 200$ to 300$ more per day does not make sense - youre pushing the reps out the door and paying a lot more for training of new reps.

There are newer employer reviews for GoDaddy
There are newer employer reviews for GoDaddy

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