Godiva Chocolatier

  www.godiva.com
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136 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

3 people found this helpful  

Good pay for managers, challenging work place

Store Manager (Former Employee)

ProsThe pay was good for store managers, health benefits were really good, 50% discount for all employees on all items, got to eat free chocolate, customers enjoy being somewhere they want to be.

ConsThe product is highly overpriced, and you do feel guilty selling a $3 candy bar when they can go else where and get 3 or 4 for the same price. The brand name is tarnished, Godiva is now in major drug store chains, making a Godiva store obsolete. The sales goals were unreachable. They pushed "dipped" items (strawberries, etc) even in locations where the product didn't sell and have raised the prices on these to upwards of $7 to $9 for ONE chocolate covered strawberry. Constant emails all day from corporate and DMs. Constant floor changes with no extra payroll to complete them. When I was hired, I was told managers worked 40 hrs a week, then was scolded for not working the minimum 45 hrs required. Training is rediculous for all employees, too many videos, too many power point presentations and tests. An employee needs to shadow the store manager or senior person for at least 2 weeks before they are trained enough to be on their own. Store managers are required to go "door to door" and solicit outside businesses to purchase large quantities of chocolates to give as business gifts for employees and clients and if they spend over $600, they get a whopping 5% discount. Employees get 50% off anything, including a $3 candy bar! This is do be done on top of daily store manager responsibilities. It is also not an option, it is a requirement, in fact you are told by your DM if you do not get these large corporate sales, there is no way you will reach your sales goals.

Advice to Senior ManagementUpper management is completely clueless to what happens at the store level. They think because the name Godiva

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    If I had known before I came here I wouldn't have come...

    Anonymous Employee (Current Employee)

    I have been working at Godiva Chocolatier


    Pros: chocolate, interesting people, small company, pay is good, benefits are middle of the road,… Cons: The image of the company does not reflect working for the company, "Ivory tower" syndrom is blatently obvious, NO accountability for project management or upper… Advice to Senior Management: Break down the ivory towers between groups and build bridges, live our way and… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Could be far better

    Sales Associate (Current Employee) Toronto, ON (Canada)

    I have been working at Godiva Chocolatier


    Pros: the discount is pretty good fairly easy to get required time… Cons: management is lacking in many areas all over the district its who you know and not how good of an employee you maybe in regards to… Advice to Senior Management: get to know what is going on in your Canadian stores, they are disconnected from the company and mostly forgotten in general district managers and managers… No, I would not recommend this company to a friend More
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