13 Employee Reviews (View Most Recent)

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Very Unbusiness Like People Running This Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Member  in  Monaca, PA
Former Employee - Team Member in Monaca, PA

I worked at Gold Buyers at the Mall part-time for less than a year

Pros

You will almost certainly get hired if you apply! They are very desperate for people and have a huge turnover. If you are looking for a title jump you may get it here. I was with the company for three days and offered two different store manager positions.

Cons

In my store you are treated like a child. I personally have been in retail management for over 10 years now and did not appreciate this. There is very little that is organized, there are almost no procedures. You kind of fly by the seat of your pants and guess at what your doing half the time. The training is almost laughable. My "manager" seemed to make up the rules as she went along. My workplace was also very disorganized, no filing system, papers everywhere. Kind of makes you wonder when we are making copies of peoples licenses and collecting personal information. I would guess if they got audited they would not pass. I was also told by my manager that we are there to please the company, they are not there to please us. Believe me when I tell you that is true. They make no effort at all to better accomodate employees. If you like an well organized workplace this is not for you.

Doesn't Recommend
Negative Outlook

Other Reviews for Gold Buyers at the Mall

  1.  

    This is a pathetic ,greedy company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Vero Beach, FL
    Former Employee - General Manager in Vero Beach, FL

    I worked at Gold Buyers at the Mall full-time for more than a year

    Pros

    It doesn't rain in the mall.You meet a lot of friendly people.It's a paycheck,if you can get a full one.

    Cons

    Almost every employee owes the company money,due to their pathetic bad buy policy,in which they
    don't have to prove that it was a bad buy.Even though you pay for it,they don't give you the item so
    you might be able to recoup your money,just like they did.You have to stand for many hours,and give out bags to every person who walks by.They run out of money regularly,and charge customers
    a fee to collect their money.Stay away,unless you are really desperate!

    Advice to ManagementAdvice

    Stop your lying and your phoney contests,where there's no money,only bragging rights

    Doesn't Recommend
    Negative Outlook
  2.  

    sloppy management and training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Team Member/Gold Buyer  in  Daytona Beach, FL
    Former Employee - Team Member/Gold Buyer in Daytona Beach, FL

    I worked at Gold Buyers at the Mall

    Pros

    its a paycheck.. but not a reliable one... the mall atmosphere was always interesting. The best part was meeting and getting to know regular customers and mall employees.

    Cons

    the system is always going down.. which mean you can't do your job or be clocked in.. I was shorted hours and pay... The problems existed mainly at a district level.. poor management training..

    Advice to ManagementAdvice

    Provide better training for store managers... evaluate how exactly you speak to the employees on a manager and team member level... give the employees a reasonable quota to meet.... commission structure is a joke..

    Doesn't Recommend
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