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Front Desk Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front Desk Associate in San Antonio, TX
Current Employee - Front Desk Associate in San Antonio, TX

I have been working at Gold's Gym part-time (less than an year)

Pros

Free gym membership, discounted personal training, discounted sprint service, and discounted hotel rates at Omni.

Cons

Nothing about working for Golds Gym has been fun. They pay minimum wage, managers and sales staff never tell you information that members ask you about all the time (such as prices, when machines will get fixed, etc). You constantly have to look for help because you work alone and are expected to do up to ten different things at once such as make smoothies, process payments, answer the phone, and sell retail items while watching out for and stopping members with a balance to inform them of their delinquency and not allow them access (which by the way is your MAIN job). You dont get breaks, and you NEVER get off on time. As a front desk associate, I feel that the pay is way too low and there is no incentive to want to do a good job.

Advice to ManagementAdvice

Give associates a break! Literally! some of us are there for 7hours with no chance to run to the restroom or enjoy a bite to eat. Also communicate with your team and let us know what is going on in our gym so we can give the right information to members. Offer oportunities for raises and promotions.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

192 Other Employee Reviews for Gold's Gym (View Most Recent)

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  1.  

    Dexent working company. Free membership!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Consultant in San Antonio, TX
    Current Employee - Fitness Consultant in San Antonio, TX

    I have been working at Gold's Gym full-time

    Pros

    -free membership for employees
    -eye candy
    -great co workers

    Cons

    -the pay is bad, very cheap company
    -unrealistic goals for sales team
    - no overtime pay but expected to work lots of hours

  2.  

    A cutthroat, overly formal environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in Charlotte, NC
    Former Employee - Front Desk Associate in Charlotte, NC

    I worked at Gold's Gym part-time (more than an year)

    Pros

    You get a free membership!

    Cons

    Always caught inbetween the drama of the Membership Consultants vying for new customers. Can't speak casually and friendly with customers, have to "read lines from a script."

    Advice to ManagementAdvice

    Show some compassion for your employees, don't treat them as the first step towards new members.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Gold's Gym

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