Golfsmith

www.golfsmith.com
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The company is only concerned with how much in sales you did from day to day and not how well you serviced customers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Irvine, CA
Former Employee - Sales Associate in Irvine, CA

I worked at Golfsmith part-time (less than a year)

Pros

None to speak of...minimum 5 words required for this field.

Cons

Lack of motivating management, lack of control of special orders. Return policy is lacking substance and competitiveness versus regional power house.

Doesn't Recommend

69 Other Employee Reviews for Golfsmith (View Most Recent)

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  1.  

    Good company that could be Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Golfsmith full-time (less than a year)

    Pros

    I liked working here, the hours were ideal and the people were great. If you love the game of golf and like getting paid to talk about it all day, then this is the job for you.

    Cons

    The lack of communication between one department to the next makes it difficult to resolve the customer's issue. This ultimately escalates one situation into numerous blunders. Employees are working with antiquated equipment that performs well below par. It seems that there isn't any room for growth or career advancement unless you know the right person.

    Advice to ManagementAdvice

    Fix the website!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    It's who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager in Houston, TX
    Former Employee - Merchandise Manager in Houston, TX

    I worked at Golfsmith full-time (more than a year)

    Pros

    If you have a passion for golf then you will assuredly thrive as an associate or manager

    Cons

    Not consistent with policy enforcement. Performance is not rewarded. Favoritism is king. IT system is extremely slow, outdated and overloaded

    Advice to ManagementAdvice

    Corporate needs to be held accountable for their mistakes, which are many. Corporate needs to listen to the store feedback to improve efficiency, margin and costs.

    Recommends
    Neutral Outlook
    Approves of CEO
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