There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

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An employee's view of Goodwill

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Harker Heights, Bell, TX
Current Employee - Anonymous Employee in Harker Heights, Bell, TX

I have been working at Goodwill part-time

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Great people and great work ethics

Cons

Lack of care for the workers.

Advice to Management

Take more time to care about those who work for you, and less time caring about how many new goods you can fit in a store.

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  1. Good company but small

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Goodwill full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Small company feel even though growth is moving fast. Still very laid back and not corporate.

    Cons

    Depending on the department you are working in, there may be no where for you to go upwards. A lot of the VP and Directors have been here a really long time with no plans on leaving.

    Advice to Management

    Allow for more expansion for employees.


  2. From a Manger....Don't Do it...Just say no!!!!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Goodwill full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good (not great) health care, like any other job there are some good people you meet, that is always nice.

    Cons

    Extremely poor communication. Greedy, mean, rude, gossipy management. NO TRAINING! Moldy back rooms, they clean the air system once a year so that the air filter is consumed completely by dust, no longer blowing out clean air. Management lacks basic ethics, were supposed to be helping people but they try to squeeze every penny from every customer by telling lies. District Managers micromanage and treat all employees poorly, they yell, say contradictory things and are disrespectful to everyone, their opinion is the only "right" opinion. If you are sick they expect you to be able to perform the same amount of work, there are no excuses in this company! Time off is a joke, they try to cheat you out of that because they have no idea how to hire and keep managers so there is never enough people to cover for you hard earned vacation and personal days. Management lacks empathy. An employee had something happen to his grandmother and they went on about how he just wanted to take the beautiful day off when in fact it was a very serious thing that happened. They always assume you are lying, thieving, or just not working hard enough to make them money. They do not follow policy, the district manager will say one thing and your store manager will do another and tell you it's their way or the highway. If you try to have a life as a manager it will fail, working 6 days a week with weird hours and a commute does not give you enough time to spend with anyone. Don't let their lies about how good the company is or what they can give you, it is a false pretense. They pay horribly, they overlook you, treat you with disdain and offer you no advancement opportunity. The only people who win are the people who cheat the system and lie. This is all truth. If the CEO knew any better he would send someone undercover just to really understand exactly what happens under his nose.

    Advice to Management

    Don't act like a high school girl. Gossiping should not be something you partake in. Care about your people and not just your favorites. Give people chances and teach them how to do the right thing before you just complain about them in front of other associates. Stop worrying about the money and focus on the mission because you will do better. COMMUNICATE BETTER! If you want something done right do to the person who did the wrong and explain it to them instead of going to associates, it is NONE OF THIER BUSINESS. Talk to your employees they know more than you think. Give more chances and opportunities. Practice good management skills such as how to properly reprimand employees. Follow the guidelines set forth. If one person gets in trouble for being late, then anyone who is late should be held accountable as well not just certain people. Focus more on how people work rather than people you like to talk to, because the earlier will benefit you and later will only decrease your work and theirs. Mostly just respect people, the ones who work their and the ones who shop, also just follow the rules and you will have less problem achieving your goals. Once an employee sees you not following the rules they will follow your lead, you are the ones who create the work environment and as long as you keep doing the same thing you will never be satisfied and you will continue to fail. District managers, stop micro-managing. Stop yelling. Trust and respect your managers and their employees. Stick to the rules. Stop contradicting yourself. Work more talk less, showing does more than talking. Lead by example. Remember time off creates better managers. When they have a life and time to live it they will enjoy their work more and get more done. When a company such as this has this much turnover I would have to say to the COO look at what they are doing and how it affecting your business. If you look at Forbes list of the best places to work one of the main things employees say about their employers is that they actually care about them. You tell us to know the mission but memorizing a sentence is not the same as comprehending it and living it. I came into this company believing I would be helping people but everyday I got to work the thing I am most concerned about is what will they be mad at me for today. If you teach your employees to do right and to uphold all ethics and standards by example you will create a better company. If you think you know it all you will drown in you own fallacy. People who work together always create a better outcome, learn what TEAMWORK is.


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