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Helpful (3)

Company believed in mission, but very poorly run

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Phoenix, AZ
Former Employee - Store Manager in Phoenix, AZ

I worked at Goodwill full-time (Less than a year)

Doesn't Recommend
Positive Outlook
Doesn't Recommend
Positive Outlook

Pros

stands behind mission to help community, everybody very friendly,

Cons

long hours, stores are filthy- people running goodwill think just because it's a thrift store they don't have to be clean (?), no set schedule, poor hiring and not being honest in interviewing (see below) leads to high turn-over, all stores run however the mgr feels- no price structure- made customers upset and confused

Advice to Management

Be honest during interviewing. I was told no overtime expected and bonuses were "practically guaranteed". Nothing could be farther from the truth. I never worked less than 46 hrs (for same pay) and NEVER saw a bonus in 6 months. And when you try to take off on a company holiday, you are frowned upon for not working those additional hours too

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  1. The mission of the company is good, but the employee pay is shoddy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Akron, OH
    Current Employee - Assistant in Akron, OH

    I have been working at Goodwill part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Helping others to become employable in today's job market is a rewarding job.
    There is an employee discount for all re-sale merchandise.
    The location is central and easy to get to.

    Cons

    Pay disparity is a problem, which hurts moral.
    Any bonuses are based on a percentage of what a person makes. A 2% bonus for a part or flex-time employee making just over $8 per hour is insignificant.

    Advice to Management

    Please pay more.


  2. Helpful (2)

    Fulfilling work but very demanding place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Job Developer in New York, NY
    Former Employee - Job Developer in New York, NY

    I worked at Goodwill full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Work schedule, rewarding work, every day is different, making a difference in peoples lives.

    Cons

    Very results demanding in highly competitive economy. Need to place at least 5 individuals a week when the job market is not moving. Senior management does not nurture career growth. Directors and vice presidents are not understanding of market conditions. No real advancement opportunity.

    Advice to Management

    Listen to your job developers. They are more aware of what the market is like and what real expectations should be.


There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

See Most Recent

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