589 Employee Reviews (View Most Recent)

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3 people found this helpful  

Company believed in mission, but very poorly run

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager  in  Phoenix, AZ
Former Employee - Store Manager in Phoenix, AZ

I worked at Goodwill full-time for less than a year

Pros

stands behind mission to help community, everybody very friendly,

Cons

long hours, stores are filthy- people running goodwill think just because it's a thrift store they don't have to be clean (?), no set schedule, poor hiring and not being honest in interviewing (see below) leads to high turn-over, all stores run however the mgr feels- no price structure- made customers upset and confused

Advice to ManagementAdvice

Be honest during interviewing. I was told no overtime expected and bonuses were "practically guaranteed". Nothing could be farther from the truth. I never worked less than 46 hrs (for same pay) and NEVER saw a bonus in 6 months. And when you try to take off on a company holiday, you are frowned upon for not working those additional hours too

Doesn't Recommend
Positive Outlook

Other Reviews for Goodwill

  1. 1 person found this helpful  

    Work like a dog for pennies, but feel good about yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donations Attendant  in  Richmond, VA
    Current Employee - Donations Attendant in Richmond, VA

    I have been working at Goodwill full-time for less than a year

    Pros

    The mission. The business experience. The operations experience. What you can learn by paying attention to day-to-day operations of the company.

    Cons

    Poor pay. Unflexible schedules. Uncooperative management. Disproportionate African American employment. Little room for advancement. Promotions/Raises only happen on a yearly basis.

    Advice to ManagementAdvice

    The management is not open to ideas or new ways to do things. Most management is so concerned with the bottom line and profits that they miss ideas or new methods that would actually be MORE efficient, and produce higher profits.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Horrible and abusive to employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lakeville, MN
    Former Employee - Anonymous Employee in Lakeville, MN

    I worked at Goodwill full-time for less than a year

    Pros

    There are absolutely no pros with this company! Do not even think about working there as they will destroy your spirit and sense of worth!

    Cons

    Allow harassment to fester and go out of control. Allows discrimination to thrive! Hire managers who are unqualified!

    Advice to ManagementAdvice

    HR needs to hire qualified managers and make sure they have morals and ethics!

    Doesn't Recommend
    Negative Outlook
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