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Tough challenges and rewarding work. Big Google tries to get rid of bureaucracy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Manager  in  Mountain View, CA
Current Employee - Program Manager in Mountain View, CA

Pros

Never been happier at a company. Lots of challenges everyday, and you work with the brightest people in the world. Unlike a lot of big companies, people are willing to help one another. Big Google also tries to foster meritocracy, and every year they have a company wide survey that helps lower, middle, and upper management know what to improve directly from tens of thousands of Googler feedback.

Cons

Some Googlers are self-entitled and not just to non-Googlers but to other Googlers as well. I blame it on poor hiring decisions. There's tremendous growth at Google and sometimes despite their best intentions, poor hiring decisions are made.

In some parts of the business, it's very political. Can be challenging if you don't know how to play the game.

Some managers are too busy to show their reports tough love or real 1:1 mentoring.

Advice to ManagementAdvice

On customer service: Care about customer support to a degree that it doesn't make financial sense. Google has some of the best products on the market, and customers expect the same level of 1:1 support. This applies to any customer or partner that is paying for services or products.

On people management: Find out which jobs are being performed that are low impact (usually non-sales metric driven roles) Give bad managers attention as soon as the GoogleGeist results come out. Their reportees may be really suffering.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Google

  1.  

    inspiring company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    Pros

    smart and fun people, random perks, lots of resources, personable management, quirky

    Cons

    layers of management, managers who don't help you develop, reorgs every so often

    Advice to ManagementAdvice

    invest in managers to develop their teams

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work with really smart people who like to have fun and continue learning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Classes on many subjects. Free food.

    Cons

    Bureaucracy. Low hourly rate for the amount of responsibility.

    Advice to ManagementAdvice

    Keep moving fast.

    Recommends
    Positive Outlook
    Approves of CEO
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