There are newer employer reviews for Grand Canyon University

Helpful (2)

I was very optimistic at first, not so much now.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Enrollment Counselor in Phoenix, AZ
Current Employee - Enrollment Counselor in Phoenix, AZ

I have been working at Grand Canyon University full-time (more than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Great Benefits, PTO, paid for Masters degree. Very flexible schedule and understanding manager. (I got lucky with my Manager) Great co-workers.

Cons

No real chance of moving up unless you are part of the "good ol' boy" group. Even if you meet requirements, have a degree and participate in projects outside of your job description. Call center sales environment that is based solely on numbers, even though they claim they don't. You are expected to convince people to go to school, even if they don't want to. Evaluations are not fair, in the sense that you can be above requirements or below requirements and still get the same raise.

Advice to Management

It is the luck of the draw on which manager you get. Some managers are awesome, like mine. However some managers are not and so the requirements, write ups, and fires are not equal across the board. Without a base standard that is actually followed this makes it a stressful and an unfair, low moral environment for most.

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  1. Helpful (3)

    What you see is not what you get. Ground Campus SSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Main Campus SSA in Phoenix, AZ
    Current Employee - Main Campus SSA in Phoenix, AZ

    I have been working at Grand Canyon University full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Education benefits: As an employee you have tuition expenses covered for yourself and a child or spouse, up to two people at a time.
    -Some great coworkers
    -Good pay right out of college

    Cons

    Morale and workplace culture are poor, and upper management does not invest in improvement. Many mid-level managers are power hungry and cutthroat, and will sabotage to get ahead. Management is disconnected from employee daily tasks and has disturbingly little job knowledge. Unstable schedule--many Saturdays required, frequently changing hours. School claims to be based on Christian values, but is run quite the opposite. The "faith base" is a gimmick and a scapegoat in many cases.

    Advice to Management

    Listen to your advisors--SSA's, EFC's, and Admissions Reps. They need more resources and better leadership. Stop the culture that cultivates fear of losing a job for no valid reason, and invest in morale and positive environment.

  2. Great Christian Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Counselor in Phoenix, AZ
    Current Employee - Enrollment Counselor in Phoenix, AZ

    I have been working at Grand Canyon University full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free tuition for bachelors and masters degrees.
    20 days paid time off
    casual business environment

    Cons

    limited work from home opportunities.

There are newer employer reviews for Grand Canyon University

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