There are newer employer reviews for Grand Circle
There are newer employer reviews for Grand Circle

See Most Recent

I liked it a real lot

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Travel Agent in Boston, MA
Former Employee - Travel Agent in Boston, MA
Doesn't Recommend
Negative Outlook

I worked at Grand Circle full-time (Less than a year)

Pros

Friendlyemployees and a great product.

Cons

Too soft on selling. Weird Corp. culture.

Advice to Management

Carry on with your plan

Other Employee Reviews for Grand Circle

  1. Helpful (1)

    Horrible experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Traveler Support Associate in Boston, MA
    Current Employee - Traveler Support Associate in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grand Circle full-time (Less than a year)

    Pros

    Travel perks, people who work there are generally cool. Decent pay and benefits.

    Cons

    Worst job I have ever had. I would rather clean toilets as a janitor as I did one summer. Expectations are extremely high, even when you are performing well it is never enough and you will be loaded with lots of responsibility and no support. Values at this company are the most annoying part of the job. You are given raises on how much you can rat out other employees or pretend to speak up to management. You are told from day one that they encourage open and courageous communication, they just say that to make you feel good, and very rarely listen to any of the call center associates. Meetings are useless and then you have to rate the meeting on a scale of 1-5 and no 3's. It might not sound obnoxious but everything about this company is immature. I felt like I was in highschool. If you are ever stepping outside the micromanaged atmosphere you will be threatened with termination and then.....terminated. My peice of advice...If you have no other options, you should apply. If you are young, unsure of your career, or can find something 14.00/hr+ find a different job. There is a reason they have a add for employees in the metro newspaper for the last year. 114% turnover in the call center last year. Average call center is 50%. They do mass lay offs each year. Recently fired a lady who was in the call center for 8 years after she was given a near impossible goal to meet. She came with 1% of the goal and then was fired. No loyalty to employees.

    Advice to Management

    Grow up with culture, invest in tech, don't time us for bathroom breaks.


  2. Helpful (1)

    I worry for college grads thinking this is how companies typically operate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT in Boston, MA
    Former Employee - IT in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Grand Circle full-time (More than 3 years)

    Pros

    Most people are nice and fun to work with If you have enough time to travel there are travel discounts every quarter that look good company is different so at first it is a fun change from other company cultures Company does really mean well and tries to give back In IT you can usually work from home if you have to on a given day

    Cons

    Children under 13 can't take the trips so if you have young children taking advantage of the travel benefit is not easy as the typical trip is 2 weeks long Re-Orgs happen a lot and good people suddenly leave a lot Every year your group gets ranked and if you end up ranked last it's an automatic pip which is stressful because you can be doing a good job but still ranked last Projects are started and stopped a lot There is chaos with regard to the direction of the business but the company likes to disguise it as good and ranks you on how well you "thrive in change" Hours aren't too flexible unless you have been there a while and your manager is flexible so that can vary by group The group I worked in on average worked 50+ hours every week but I think that was group specific as well so not true about every IT group even

    Advice to Management

    Slow down and have well though out projects that have correct timelines which means employees don't need to work weekends and nights to achieve them


There are newer employer reviews for Grand Circle
There are newer employer reviews for Grand Circle

See Most Recent

Work at Grand Circle? Share Your Experiences

Grand Circle

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.